Terms and Conditions
PLAYWEST PTY LTD TERMS AND CONDITIONS
General
1.1. ‘PLAYWEST’ is the trading name of PLAYWEST Pty Limited, ACN 603866388 (hereafter ‘PLAYWEST’), a company incorporated in Australia under the Corporations Act 2001 (Cth). PLAYWEST is licensed by The Gaming and Wagering Commission of Western Australia to accept bets and wagers by electronic transmission , 24 hours per day, 7 days per week. PLAYWEST complies with the WA Code of Practice for Responsible Online Gambling and the South Australian Responsible Gambling Code of Practice.
1.2. In these terms and conditions (‘Terms’), any reference to ‘Website’ refers to playwestbet.com or the PLAYWEST mobile applications. PLAYWEST may be referred to as Our, We or Us. A "Client" is a person who holds a betting account with PLAYWEST (‘Account’), and any reference to "You", "Your", "Their", "member" or "account holder" in these rules is a reference to a Client.
1.3. By opening a PLAYWEST betting account and/or by placing a bet on the PLAYWEST Website, You agree to be bound by the Terms. It is Your responsibility to read and understand the Terms. Additionally, by opening an account on the Website, you are deemed to have read and accepted PLAYWEST's Privacy Policy.
1.4. As an account holder You are not allowed to duplicate or republish any content published on this Website without written authorisation from PLAYWEST management.
1.5. PLAYWEST reserves the right to modify the Terms on the Website without notice to the account holder. You agree that any changes, amendments or additions published on our Website will be taken to be effective immediately. It is Your responsibility as the account holder to be aware of any changes to the Terms as outlined on the Website.
1.6. In order to open a betting account with PLAYWEST, you must be aged 18 years or older.
1.7. You agree that the service offered by the PLAYWEST Website is the ability to place a bet using the Internet or telephone with possibilities of a win or a loss.
1.8. PLAYWEST reserves the right to restrict access to its Website to people located in Australia and New Zealand only. You accept that if we detect activity which indicates to us that you may be accessing the Website from outside of Australia or New Zealand, we may, in our discretion, either suspend or permanently close Your account.
1.9 PLAYWEST reserves the right to close and/or impose limits on a Client’s account in its absolute discretion (with the exception of avoiding compliance with Minimum Bet Law obligations imposed by Racing Bodies).
2. Account Holder Responsibility
2.1 Account holders are responsible for ensuring that Their account details, including email address, mailing address, telephone contact number and payment/bank details, are kept up to date and to notify Us immediately of any incorrect account details. In the event that an account holder has not kept Their account details up to date, PLAYWEST reserves the right to suspend the account. PLAYWEST may also request proof of Your account details at any time in order to ascertain that Your account details recorded on the Website are current and accurate.
2.2 The account holder agrees that by registering with PLAYWEST, that Their contact details, including Their email address, mobile number and mailing address, may be utilised by PLAYWEST to keep them informed about PLAYWEST's products, promotions, services and events. Details on how We collect, handle and store Your personal information are set out in Our Privacy policy. It should be noted that PLAYWEST would not sell an account holder's personal information to other companies.
2.3 The account holder should be aware that there exist limited circumstances in which PLAYWEST is obliged under Commonwealth and state racing legislation to provide external organisations with access to Your personal information. One example is where PLAYWEST may be obliged to provide racing bodies with Your personal information for integrity purposes.
2.4 It is the account holder's responsibility to ensure that they keep Their username and password confidential. If an account holder suspects that Their username and password may no longer be confidential, They should notify PLAYWEST immediately. Providing that PLAYWEST can satisfactorily confirm the account holder's identity, passwords can be changed via a telephone conversation with one of Our staff. Following notification of the new password details, PLAYWEST reserves the right to invalidate any future betting or account transactions, which utilise the previous password details.
2.5 PLAYWEST reserves the right to request that an account holder has only one account at any time. If it is suspected that an account holder has a duplicate account, which is in breach of these Terms, PLAYWEST is permitted to suspend all accounts on the Website and void any bets in the accounts.
2.6 Account holders will be responsible for all bets on their account, unless they have notified PLAYWEST in accordance with the Term and Condition 2.4 above that their username and password credentials have been compromised. Any bet made via the PLAYWEST Website where the account holder's PLAYWEST User ID and password have been used will be regarded by PLAYWEST as valid and may not be changed, cancelled or modified. If the account holder informs PLAYWEST that a bet was made in error as soon as practicable after the wager was placed (but before the event has commenced) the initial wager may be voided, but only at the sole discretion of PLAYWEST management.
2.7 Where an account holder wishes for another individual to have access to their Account or any secure Account details (including any family member, business or corporate entity or any other person whatsoever), this must first be approved by PLAYWEST and details for that person provided. PLAYWEST may refuse such request for access at its discretion. An account holder remains solely responsible for their Account including but not limited to transactions, bets and Account changes made by any authorised individual. PLAYWEST reserves the right to request full certified identification documentation from any proposed nominee.
2.8 You agree that as the account holder, You are the only person permitted to use your PLAYWEST account (including accessing, betting with, depositing funds into, and withdrawing funds from your Account). Third party bank account holders must not transact on an Account that has not been registered in their name. Account holders must use their own or joint deposit and withdrawal methods. If PLAYWEST detects third party payments on an Account, PLAYWEST reserves the right to suspend the Account and may request confirmation of permitted use from that third party.
2.9 If PLAYWEST successfully identifies third party transactions on an Account, PLAYWEST reserves the right to remedy the situation in its absolute discretion. Account holders accept that PLAYWEST will review each situation on a case by case basis taking into account deposits, withdrawals, bets and any other information available. Account holders accept that when an Account has not been operated on a good faith basis (including where a person fails to disclose their identity or payment information) that PLAYWEST may refuse future transactions and either allow or retrospectively void existing transactions at its discretion.
3. Account Holder Identification Requirements
3.1 PLAYWEST clients must provide Us with adequate identification for the purposes of complying with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (C'wlth). The identification must have at least proof of name, age and current residential address.
3.2 We will attempt to verify Your identity automatically with an online identity verification company such as Green ID by disclosing your name, date of birth and residential address. By accepting these terms and conditions you give consent for PLAYWEST to disclose your name, residential address and date of birth to a third party identity records database controller and/or credit reporting agency and ask the third party and/or credit reporting agency to provide an assessment of whether the personal information so provided matches (in whole or in part) personal information contained in a credit information file in the possession or control of the credit reporting agency to assist in verifying your identity for the purposes of the Anti-Money Laundering and Counter-Terrorism Act 2006. The third party and/or credit reporting agency may prepare and provide PLAYWEST with such an assessment and may use your personal information including the names, residential addresses and dates of birth contained in credit information files of you and other individuals for the purposes of preparing such an assessment. If you disagree with having your identity verified via a third-party database or credit reporting agency, please contact PLAYWEST so that we can discuss other options with you. If that process cannot verify Your identity, we may request that you provide proof of identification to us. Such request will include details of what documents will be acceptable.
3.3 Where you send identification documents to us, they must be clear and legible. We may also request, in our absolute discretion, that you provide originals or certified copies. If the documents are not in English, we may request that they be translated in a manner that is suitable to us.
3.4 Where documents are required to be sent to Us for manual verification, this information can be sent via email [email protected].
3.5 The account registration process will not be completed until such time as the Client’s identification has been received and verification completed. Adequate Identification must be received prior to the first deposit to or bet placement or withdrawal from the Account.
3.6 If a Client uses a Debit card to fund the Account, legible copies of the front and back of the card may be requested by PLAYWEST for its approval. PLAYWEST reserves the right at its discretion to refuse to accept a debit card but not limited to in circumstances where the card is dishonoured. Debit cards used to fund a client's account must match the client's account details. It is the Client’s responsibility to ensure this is the case. Debit cards with a name other than that which is registered with PLAYWEST for the account in question may be refused and the account may be suspended. PLAYWEST reserves the right to request a copy of the front and back of a Debit card registered on the account at any time. Receipt of a card is no guarantee of account activation/re-activation.
3.7 Where PLAYWEST has a reasonable suspicion that the account holder is not the true or beneficial holder of the account, it may request any further information it deems necessary to establish/confirm the identity of the account holder. This may include the provision of statutory declarations and certified copies of identification or financial documents (or any other such documentation as reasonably requested by Us). All certified documents must be produced in the English language or they will be rejected. PLAYWEST reserves the right to carry out checks on the individual certifying documents and to get in touch with them to verify the validity of the document. PLAYWEST may in its discretion reject certified documents for any reason.
3.8 Should a client deliberately falsify any ID or any other details for any purpose associated with applying for an account or transacting on the account, PLAYWEST reserves the right to suspend the account and/or close the account without prior notification to the client. Instances of suspected fraudulent activity may be referred to the relevant authorities for further investigation.
4. Account Deposits and Withdrawals*
4.1 Clients may deposit into their Account via debit or direct deposit (PlayWest may not offer direct deposit). PLAYWEST reserves the right to remove or restrict payment methods for account holders, including those who reside outside of Australia.
4.2 The minimum amount a customer can deposit is $10.
4.3 PLAYWEST requires that the value of any deposit into an account holder's account be used to place bets with PLAYWEST prior to PLAYWEST authorising a withdrawal request from the account holder.
4.4 PLAYWEST does not charge the account holder fees for financial transactions on Their account. Account holders are responsible for any fees charged by their own banking institutions for depositing funds or withdrawing funds from PLAYWEST. PLAYWEST reserves the right to pass on to Clients any fees incurred by PLAYWEST for the processing of financial transactions.
4.5 PLAYWEST will only credit Your account for a direct deposit when the money is received by PLAYWEST and will not rely on copies of receipts as proof.
4.6 Account holders must have satisfactorily completed the account identification process as explained in section 3, prior to any account deposit or withdrawal being processed.
4.7 Withdrawals to a bank account must be to a bank account held in Your name. It is Your responsibility to ensure that the bank account that You nominate in Your account details matches Your name registered on Your account. We may request that you provide documentation such as a bank statement to ascertain that Your account details match.
4.8 If PLAYWEST credits Your nominated bank account with funds in error, it is the account holder's responsibility to notify PLAYWEST and return those funds to PLAYWEST in a timely manner.
4.9 Your account with us is not a bank and therefore is not insured, guaranteed, sponsored or otherwise protected by any deposit or banking insurance system or by any other similar insurance system. Interest is not paid on monies held in Your account.
4.10 Monies deposited to Your Account are held in a normal bank account in our name, and are not held on trust for you. We maintain separate bank accounts which contains sufficient funds to cover all account holders’ funds.
4.11 The account holder acknowledges that a deposit of funds to their online wagering account, via any deposit method is a purchase of a 'top up' of their wagering account with PLAYWEST.
4.12 The minimum amount a customer may withdraw is $10.
5. Fraud
5.1 PLAYWEST reserves the right to withhold deposited funds and/or winnings from resulted bets when We believe any deposit made by the account holder has been misused or used fraudulently. PLAYWEST reserves the right to report any matters of inappropriate or fraudulent use of any deposit or betting account to the relevant authorities. PLAYWEST may also suspend or permanently close the account holder's account.
5.2 PLAYWEST reserves the right to close the accounts of, and void any or all bets made by any person, group, or corporation in an attempt to defraud PLAYWEST. In this matter, betting accounts may be closed or suspended without giving any notice to You, the account holder. PLAYWEST may also monitor Your account and betting if we suspect potential fraudulent activity.
5.3 PLAYWEST reserves the right to close or suspend the Accounts of, and/or void or allow to stand any or all bets made by any person where, in PLAYWEST's reasonable opinion, a person:
(a) knowingly exploits, or intentionally seeks, to exploit a market or a Rule (including, but not limited to, by deception);
(b) seeks to manipulate the outcome of a market (whether or not for personal gain);
(c) receives an unjust advantage from information which is not known or accessible to the general public;
(d) is reasonably suspected of operating multiple accounts;
(e) is reasonably suspected of operating an account which uses the details of another person;
(f) have abused or misused any bonus offer or promotion;
(g) intentionally abuses an inadvertent error in the description of a market (whether before or after PLAYWEST corrects the relevant descriptor)
(h) has sought to open an Account in breach of PLAYWEST's Terms; or
(i) takes unfair advantage of our services or systems, or uses these in an unfair, improper, unacceptable, dishonest, misleading or manipulative manner.
5.4 Clients agree and warrant that no chargebacks or other cancellation of deposits will be made relating to your account (without Our consent). In the event You effect a chargeback or otherwise cancel a deposit, you agree to indemnify us for any costs, claims, damages and expenses to or arising in connection with this, including (but not limited to) recovery of the deposit and any expense incurred by us in recovering such amounts.
5.5 If a client disputes a financial transaction on their account relating to a third party, we may temporarily suspend Your account, without notice, pending an investigation by us relating to the transaction.
5.6 We may request a bank statement to verify where funds have originated from prior to any withdrawal being approved. If we are not satisfied that funds deposited into an account, or we suspect that funds used belong to someone other than the account holder. We reserve the right to return these funds to You.
5.7 If PLAYWEST determines that the funds deposited are not from a funding instrument in Your name or are not expressly authorised to be used by You, PLAYWEST reserves the right to decline the deposit and return the funds to the original payment method. If this determination takes place after bets have been placed, PLAYWEST reserves the right to void any resulted or pending bets on Your Account.
5.8 PLAYWEST may periodically review Accounts to monitor any activity that it might consider unusual. In this instance, PLAYWEST reserves the right to suspend an Account pending a full investigation, without notice.
5.9 Without limiting any other rights it may have, PLAYWEST reserves the right to cancel or refuse any bet or part of a bet and also to restrict, suspend or close an Account and to void any and all bets made without giving a reason where, in PLAYWEST’s reasonable opinion, the Account has not been operated with integrity or if the relevant bets have not been made in good faith. PLAYWEST may also, in its sole discretion, withhold any funds in the relevant Account and prevent those funds from being withdrawn until such time as it has completed an investigation in relation to the matter and the operation of the Account. This includes, without limitation, where:
(a) PLAYWEST believes that you are attempting (whether alone or acting in concert with others) to obtain a financial benefit or to assist others in obtaining a financial benefit through either the manipulation of totalisator-based dividends or official starting prices or through the taking advantage of an obvious mistake (eg. in relation to pricing);
(b) PLAYWEST reasonably believes that you are not acting in good faith, including (but not limited to) due to the nature of your betting activity, integrity concerns, acting on information not known to the general public, or exploiting systems or technology to obtain an unfair advantage (e.g. through exploiting latency issues);
(c) you structure your bets in a manner which, in PLAYWEST’s reasonable opinion, appears to be for the purpose of ensuring that those bets are accepted by PLAYWEST and are not otherwise rejected by PLAYWEST for commercial or other reasons;
(d) PLAYWEST considers that you or your Account transaction history represent a risk to its business;
(e) PLAYWEST considers that your conduct or your Account transaction history gives rise to a sporting, racing or other integrity concern. PLAYWEST will use all reasonable endeavours to complete any investigation within a reasonable period of time; or
(f) PLAYWEST identifies any irregular bets or irregular betting patterns associated with your Account, which include, without limitation, placing bets on all likely outcomes of an event, equal or zero margin bets, hedge betting (e.g., using a cash bet to back one side and a bonus credit (Bonus Cash) to back the other side) or betting on both sides of an outcome to satisfy turnover requirements (or similar betting activity). Irregular bet types and irregular betting patterns continue to evolve. PLAYWEST reserves the right to determine what is or may constitute an irregular bet or irregular betting pattern in our sole discretion.
6. PLAYWEST's Reserved Rights
6.1 PLAYWEST does not allow any person under the age of 18 years to hold a betting account. If any child has access to a device You use to log into and access the PLAYWEST website, it is Your responsibility to prevent underage persons from accessing Your Website account.
6.2 PLAYWEST has made considerable efforts to ensure its betting business operates in a fair, prompt and accurate manner. Save to the extent permitted by law (and only to such an extent), PLAYWEST excludes all warranties (express or implied) relating to its betting business and shall not have any liability for direct, indirect or consequential loss, damage, expense or injury suffered by any account holder.
6.3 PLAYWEST's liability in respect of any claim or loss shall be limited in amount to the relevant bet placed by an account holder.
6.4 PLAYWEST reserves the right to void, in its sole determination, any or all bets made by any individual or group of people acting together either in an attempt to defraud PLAYWEST, or to gain financial benefit through the manipulation of Tote-based dividends or official starting prices. This can include persons, relatives, organisations, bookmakers and their employees.
6.5 Where PLAYWEST reasonably suspects that pool manipulation has occurred, PLAYWEST reserves the right to place a limit on the payout (e.g. PLAYWEST may limit payouts to no greater than 100% higher than the next best tote).
6.6 PLAYWEST actively monitors traffic to and from the Website. PLAYWEST reserves the right in its sole discretion to block access where suspicion of automated, robotic or other suspicious activity is found.
6.7 Bonus bets are provided at PLAYWEST's discretion and can be held back or withdrawn at any time if the Account is closed, used incorrectly or fraudulently. If we have reason to suspect you are using bonus bets as a source of match betting or promotional arbitrage, PLAYWEST reserves the right to close Your Account or void all bonus bets/winnings at our discretion.
6.8 Any Eligible Customer with a hidden or unidentified I.P address or deemed to be using a VPN, or attempting to access the Website from outside of Australia, may be reviewed, including for bonus bet eligibility. PLAYWEST also reserves the right to close your account, void all bets/winnings and/or void any bonus bets (including winnings from bonus bets) if we have any reason to suspect suspicious activity through the use of a VPN or an unidentified IP address.
6.9 All bets with PLAYWEST are deemed to be placed and received in Western Australia, Australia. These terms and conditions shall be governed by and construed in accordance with the Laws of the Western Australia and each account holder irrevocably submits to the jurisdiction of the Western Australia Racing Commission in respect of any dispute or matter arising from these Terms and Conditions
6.10 If you have an issue or dispute with your experience with PLAYWEST, we encourage all Clients to:
(a) view our FAQs for information on common issues and queries;
(b) contact Customer Service (see the Contact Us section of the Website); or
(c) if your issue cannot be resolved to your satisfaction through Customer Service, please email ([email protected]) and we will respond within 1 – 3 Business Days.
6.11 If you are unable to get a satisfactory resolution through the above avenues and wish to make a complaint about PLAYWEST you may do so using the Western Australia Racing Commission dispute form
7. Errors
7.1 PLAYWEST endeavours to ensure that no errors are made in setting markets or accepting bets. However, if a bet is accepted by us which contains a material error, we reserve the right to void the bet and return your stake. This includes, but is not limited to, where the cause is human error, any type of system or technology issue, any feed error (e.g. a data feed supplying odds) with any internal or external data source from which our odds or markets are derived (Error Rule).
7.2 Examples of material errors will include (but are not limited to) circumstances where a bet is accepted at a price that is:
(a) obviously or palpably wrong (based on the knowledge of a reasonable punter or bookmaker acting reasonably); or
(b) materially different to prices historically offered by us; or
(c) materially different to what other bookmakers offered for that or similar markets (e.g. looking at the prices offered for the same or similar market offered by other Australian licensed sports bookmakers).
7.3 If the Website erroneously allows an account holder to place a bet after a sports or racing event has commenced or been completed, PLAYWEST reserves the right to void and refund the bet (including retrospectively). In such circumstances, the account holder must repay any winnings already withdrawn.
7.4 If an account holder has been paid winnings in error, PLAYWEST reserves the right to rectify the error. Where rectification of an error results in an account holder’s balance being negative (e.g. due to the account betting or withdrawing winnings paid in error), the amount required to return the available balance to zero is immediately due and payable. In the event an account holder has placed bets using funds paid in error, PLAYWEST reserves the right to cancel or recalculate those bets. PLAYWEST agrees to adopt a fair and reasonable approach with the account holder when cancelling or recalculating bets in such circumstances, taking into account things such as (but not limited to) the value of the winnings paid in error, the value of bets placed by the account holder and whether the events bet on had commenced.
7.5 For the avoidance of doubt, a negative account balance as a result of rectification of an error is not the provision of credit.
7.6 Where practical PLAYWEST will attempt to notify account holders where it cancels and refunds bets in accordance with this clause 7.
8. Bonus Bets and Promotions
8.1 Bonus Bets are only offered and provided to existing account holders. Bonus Bets are intended for recreational gamblers only and are not to be used in conjunction with any other offer.
8.2 References in these rules to Bonus Bets also apply to our ‘Bonus Cash’ product. Bonus Cash allows Clients to choose the value of the stake they wish to apply to any bet from their available balance of Bonus Cash (and otherwise operates the exact same way as a Bonus Bet in accordance with these rules).
8.3 A "Deposit Bonus Promotion" means a promotion whereby Bonus Cash is placed in an existing PLAYWEST Account when a Client responds to a "Deposit Bonus Promotion" by depositing a minimum amount in the Client's Account, as specified in the promotion.
8.4 A "Winning Bonus Promotion" means a promotion whereby additional capped winnings (excluding stake) are paid to a Client in the form of Bonus Cash on markets specified in the promotion. These include, but are not limited to, "Winners Bonuses" promotions.
8.5 A "Refund Promotion" means a promotion whereby a Client's bet stake is refunded to a Client (in the form of a cash credit or Bonus Cash credit to a PLAYWEST Betting Account) as specified in a promotion. Refund promotions (for example, “get your stake back in bonus cash if your horse runs second” or “get your stake back in bonus cash if your SGM loses by 1 leg”) apply to (unless otherwise stated in the terms and conditions of the promotion):
(a) a customer’s first bet on the applicable market only;
(b) Fixed odds bets only;
(c) Bets placed with real funds only (no bonus bets or bonus cash); and
(d) Single bets only (no multi-bets) with the exception of promos same game multis or same race multis.
8.6 A "Reward Bonus Bet Promotion" means a promotion whereby a Bonus Bet is placed in a PLAYWEST Account as a result of the Client successfully completing a pre-determined action as specified in a promotion and includes a Matched Stake promotion.
8.7 The promotions referred to in this clause 8 are collectively referred to in these Rules as "Bonus Promotions" and the bonuses awarded pursuant to these Bonus Promotions are collectively referred to in these Rules as "Promotional Bonuses". For the avoidance of doubt, Bonus Cash can be provided by PLAYWEST to existing account holders in circumstances other than the Bonus Promotions above.
8.8 Any promotion that may result in the awarding of Promotional Bonuses can only be entered once per account holder (directly or using another person’s account). PLAYWEST may determine, in its sole discretion, whether it believes different entries or accounts are associated with the same person.
8.9 Bonus Cash may be used on select markets offered by PLAYWEST at its discretion and subject to terms and conditions imposed by PLAYWEST at its discretion (for example, for use on specific Sport or Racing events).
8.10 For winning bets placed using Bonus Cash, winnings will be paid excluding the initial Bonus Cash stake. This means that if a bet placed with Bonus Cash to the value of $100 is placed on a selection paying $2.50, the net winnings paid will be $150, (i.e. $250 less the $100 Bonus Cash).
8.11 PLAYWEST reserves the right, in its absolute discretion, to refuse to allow a Client to participate in Bonus Promotions or other betting products or markets (for example, enhanced or boosted odds or special betting markets). PLAYWEST will provide written notification to any such Client whom PLAYWEST determines will not be eligible to participate in such promotions from notification. PLAYWEST will endeavour to specify where promotional banned customers are ineligible to participate in a promotion, betting product or special market (for example in the terms and conditions).
8.12 Clients considered to be abusing Bonus Promotions by any means (or breaching these terms and conditions) may have Promotional Bonuses, and any winnings from such Promotional Bonuses cancelled or revoked.
8.13 If the identification requirements have not been met within 3 days of opening a PLAYWEST Account, the Account will be suspended and Promotional Bonuses and/or any winnings resulting from Promotional Bonuses will be declared null and void.
8.14 PLAYWEST may impose limits on the maximum winnings payable using Bonus Cash.
8.15 Bonus Cash cannot be used in conjunction with any other offer or promotion and cannot be redeemed, transferred or withdrawn for cash (or cash equivalent).
8.16 Bets placed using Bonus Cash will expire five (5) days after the Bonus Cash has been awarded if it has not been used (the event can be any time in the future), unless otherwise specified in the promotion's terms and conditions.
8.17 PLAYWEST reserves the right to cancel, change or suspend any promotion at any time without notification.
8.18 Any Bonus Cash received from inserting a Promotional Code or Voucher for any promotion is subject to the same terms and conditions as general Bonus Promotion, unless otherwise specified in the promotion's terms and conditions.
8.19 Bonus Promotions may include specific terms and conditions related to when Bonus Cash can be used, i.e. restricted to use on specific events, or with a specific expiry date and Clients should read the restrictions, if any, disclosed in any additional terms and conditions. Bonus Cash cannot be used to earn additional Bonus Bets.
9. Placement and Acceptance of Bets
9.1 All bets on an Account are placed and received in the Western Australia, Australia.
9.2 Subject to these Terms, PLAYWEST reserves the right at any time to refuse any bet or part of a bet without providing a reason or advance notification. The circumstances in which we may refuse a Client's bet include but are not limited to:
(a) a Client’s identity is not verified to PLAYWEST’s satisfaction;
(b) a Client is or may be less than 18 years of age;
(c) a Client is or may be betting on behalf of a person who is less than 18 years of age;
(d) a Client is or may be in breach of these Terms;
(e) a Client is or may be in breach of any applicable law; or
(f) a Client's proposed bet would present an unacceptable liability risk to our business.
Whether there is an unacceptable liability risk to Us for the purpose of this Rule is at PLAYWEST's discretion.
9.3 In the case of wagers accepted by PLAYWEST in accordance with these Rules:
(a) Subject to the below, wagers may only be accepted up to the advertised start time, actual start time, or such time as dictated by PLAYWEST.
(b) If a wager is inadvertently accepted in respect of an event after its start time, the wager shall be deemed to have been made invalidly and will be refunded to the Client. For the purpose of this clause, "inadvertently" means that PLAYWEST had no knowledge that the event in question had started and the wager was accepted in good faith.
(c) PLAYWEST may take “In the Run” bets on nominated events. "In the Run" means placing a wager on a PLAYWEST nominated market after an event has commenced and is in progress. In such cases, once an event has commenced, the event market will close and a new "In the Run" market will commence.
(d) In such circumstances, markets may be displayed on the website as "Live Betting" and PLAYWEST Account holders can call our office to obtain markets. In compliance with the Interactive Gambling Act 2001(Cth) "in the run" wagers will not be accepted over the Internet and may only be accepted over the telephone.
9.4 In the case of internet wagers, PLAYWEST has absolute discretion over which odds, prices or lines ("Odds") it may choose to offer a client. PLAYWEST reserves the right to refuse to accept a wager in its absolute discretion. All Odds (including fixed odds) displayed on the PLAYWEST website or apps are indicative only until the Client has logged in to their account and may change before the wager is accepted by PLAYWEST. The only Odds offered by PLAYWEST are those that are displayed after the Client has logged in, and at the time the wager is confirmed by a Client. All Odds offered to a Client are subject to the wagering limits as described in these Rules and are subject to variation until the time a wager is accepted by PLAYWEST. For tote derivative products, the final price is not known until dividends are declared.
9.5 In the case of telephone wagers, PLAYWEST has absolute discretion over which Odds it may choose to offer a Client. The Odds offered by PLAYWEST are those outlined to the Client by the telephone operator at the time of the Client making the wager. All Odds offered to a Client are subject to the wagering limits as described in these Rules and are subject to variation until the time a wager is accepted by PLAYWEST. For tote derivative products the final price is not known until dividends are declared.
9.6 When a Client is making a bet on their Account via the Internet, it is only accepted once the Client submits the bet and a confirmation is received by the Client. This will be accompanied by a bet receipt number.
9.7 When a Client is making a bet on their Account via the telephone, the Client is responsible for quoting the correct Account details required by PLAYWEST in order to identify the Client. When a bet is made by a Client via the telephone, it will be read-back by the PLAYWEST representative. A bet is accepted when a Client either indicates agreement with a bet after it has been read-back to the Client or, if the Client does not disagree with the bet details, when read-back to the Client before the telephone call ends.
9.8 In the event a telephone conversation between a PLAYWEST representative and a Client in which a bet is being placed is interrupted for any reason (including a mobile phone dropping out) prior to the conclusion of the conversation, any unconfirmed bet will be deemed not to have been entered into. In such circumstances, it is the responsibility of the Client to contact Us promptly to confirm the bet the Client wishes to place.
9.9 It is a requirement under Our licence that all telephone conversations between a Client and PLAYWEST are recorded, including when Clients are placing a bet, making a complaint or making a query regarding their Account. The Client agrees to such recordings being made. Clients agree that recordings of these conversations may be provided to the DRGL in certain circumstances (for example, where a dispute arises which cannot be resolved between the Client and PLAYWEST, or where the DRGL requires recordings to be provided as part of an investigation). All records of voice recordings will be securely retained by Us in accordance with our privacy obligations for regulatory purposes.
9.10 In these Terms, a "Dispute" includes any dispute or matter between PLAYWEST and a Client arising from these Terms or relating to the products and/or services provided by PLAYWEST to Clients. All wagers are placed and received in the Western Australia, Australia. These Terms shall be governed by and construed in accordance with the Laws of the Western Australia, Australia. Where a Dispute cannot be resolved between PLAYWEST and a Client, or by reference to the DRGL, the parties irrevocably submit to the jurisdiction of the Western Australia.
9.11 Clients are unable to change or cancel a bet once the bet has been accepted by PLAYWEST, unless the Client informs PLAYWEST as soon as practicable after the wager was placed (but before the event has commenced) that the wager was made in error and the initial wager shall only be voided and replaced with another wager, at the sole discretion of PLAYWEST management.
9.12 The minimum bet on the Internet on an Account is $1.
9.13 The minimum bet for an Account via the telephone is a total of $50.
9.14 In any sporting event where there is a flat line (i.e. 7.0), and the result falls on that flat number, all wagers are void and refunded. Affected multiple wagers (parlays) will be recalculated excluding that leg.
9.15 In any MultiBet or parlay, if a leg is voided for whatever reason, then the MultiBet is re-calculated minus that leg. i.e. If a Tennis player were to withdraw from a game which was included in a four-leg multi, the multi is revised to a three-leg treble.
9.16 "All-In Betting" means regardless of whether a competitor starts or completes the event in which a bet is placed, all bets stand and no refunds shall be payable or deductions apply.
10. Maximum Payouts
10.1 Unless otherwise agreed (and subject to any other maximum winning limits expressed in these terms), the maximum amount that may be paid out on wager (either single, exotic or multiple wager) is $50,000.
10.2 Unless otherwise agreed, the maximum amount that may be paid out on any internet wager (either single, exotic or multiple wager) or in any 24 hour period is $50,000 (Maximum Win Limit).
10.3 PLAYWEST reserves the right to limit the maximum winnings payable to the total size of the relevant tote pool for that bet. If a customer places multiple bets on the same or related markets they will only be eligible to win up to the Maximum Win Limit (combined) for those bets. Similarly, if bets are placed by or on behalf of a customer across multiple accounts, the Maximum Win Limit apply to all bets placed across those accounts. For the avoidance of doubt, the Maximum Win Limit does not impact PLAYWEST’s ability to not accept a bet or limit the size of the stake it is willing to accept for a bet, nor does it impact PLAYWEST’s ability to rely on and enforce its terms and conditions.
10.4 The maximum internet wager (or series of internet wagers) that PLAYWEST is compelled to accept at the Odds it offers, is that wager amount so prescribed by law that when applied to the applicable Odds offered and the circumstances of the wager, would result in the maximum amount PLAYWEST is compelled by law to pay out on any wager or series of wagers (betting limits). PLAYWEST complies with all minimum bet limits imposed by racing bodies throughout Australia.
10.5 Where PLAYWEST imposes a maximum bet limit amount on an event, it will only accept bets with total stake up to the maximum amount. Maximum bet limits on an event will be communicated on the Website. In the event that a Client is able to place a bet (or bets) with total stake which exceeds the maximum bet limit, PLAYWEST reserves the right to void and refund bets above the maximum but limit. For example, if there is a maximum bet limit on an event of $50, and:
(a) a Client is able to place a bet of $50 and a subsequent bet of $20, PLAYWEST can void and refund the $20 bet; or
(b) a Client is able to place a bet of $100 on the event, PLAYWEST can void and refund $50 of that bet (being the portion of the bet above the maximum bet limit).
11. Multi Bets
11.1 A Multi Bet (also known as an ‘all-up bet’ or ‘multiple bet’) is the combination of numerous single bets which multiply the individual odds creating the total dividend. PLAYWEST accepts Multi Bets up to 10 legs, including a combination of Racing and Sports. PLAYWEST's maximum dividend for this product is $1,001. Multi Bets cannot be placed on "dependent events".
11.2 Legs within a Multi Bet must not be on related contingencies. A related contingency is an outcome which will have a direct impact on the outcome of the other contingency. For example (in the AFL), Geelong to Make The Finals and Geelong To Finish Top 4, or Dustin Martin to win the Norm Smith medal and Richmond to win the Premiership. PLAYWEST reserves the right to void any Multi Bet which includes a related contingency or to recalculate the Multi Bet by removing the leg(s) with the lowest odds from the related contingency(s) in the Multi Bet.
11.3 In the event a leg of a Multi Bet is void or cancelled (e.g. an event is abandoned, a runner is scratched), all bets will stand with the void leg excluded from the multi and the odds recalculated based on the remaining legs (with the exception of Same Game or Same Race Multis).
11.4 In the event of a runner being scratched in the same race as a multi selection, deductions may apply.
11.5 In the event of a protest being upheld, a multi will be paid on the final official placings. Protest Payout does not apply to Multi Bets.
11.6 In the event of a dead heat in one or more selections in a multi, standard dead heat rules apply.
12. Same Game Multis
12.1 Same Game Multis (‘SGMs’) are Multi Bets where the selections relate to the same event (e.g. all legs from the one game of football). Same Game Multis may be offered by PLAYWEST on selected sporting events (e.g. AFL, NRL and NBA) at its absolute discretion.
12.2 Unlike regular Multi Bets, the odds for Same Game Multis are not calculated by multiplying the odds for each individual selection. Instead, each of the selections made by You are sent to a pricing engine which calculates the odds for all of the selections to happen in the same game.
12.3 In the event one or more selections are voided in a Same Game Multi, the bet will be cancelled and stake refunded to the Client.
12.4 Except where otherwise stated in these Rules, in the event of a dead heat in one or more Same Game Multi legs, Dead Heat Rules will apply to the Same Game Multi. See rules for specific Sports for further details.
12.5 Where any inconsistency arises between this section and other sport specific Same Game Multi rules elsewhere in these Rules, the latter will apply.
13. Same Race Multis
13.1 Same Race Multis are Multi Bets where the selections relate to runners finishing first, second, third or fourth in the same race. Same Race Multis may be offered by PLAYWEST on select Australian and International racing events at its absolute discretion.
13.2 Same Race Multi odds are calculated based on the inter-relation of the selections in the bet and not a simple multiplication of odds for each selection.
13.3 In the event one or more selections are scratched in a Same Race Multi, the bet will be cancelled and stake refunded to the Client.
13.4 In the event of a dead heat in one or more Same Race Multi legs, Dead Heat Rules will apply.
13.5 Deductions will apply to Same Race Multis where scratching(s) (i.e. of runners other than the selections in the Same Race Multi) occur after the bet has been placed.
14. Results
14.1 Except where specific rules state to the contrary, the settlement for betting markets is based on the results provided by the governing body (or other such official result as determined by Us acting reasonably). Protests, overturned decisions or amended results will not be recognised. Where, in our reasonable judgment, no official result is available, the result will be determined in accordance with Our reasonable opinion having regard to all available evidence.
14.2 Where an event or match is postponed ahead of the original start time and not started within 36 hours of that time, then all wagers on markets related to that match will be void, unless stated otherwise in sport specific rules. If an event or match is abandoned after starting, and not resumed within 36 hours of the original start time, all wagers on markets related to that event will, unless stated otherwise under sport specific rules, be voided unless an official result is declared. Wagers on all markets which have been unconditionally determined will stand. For example, if 1st Goal-Scorer wagers have already been settled at the time of the abandonment, the wager will stand. Affected multiples will be recalculated, excluding that leg. Please note that individual sports rules stating a different time period will override this Rule.
14.3 If the venue changes and the designated home and away teams for an event change, all wagers placed based on the original event will be void, unless stated otherwise. If the venue changes and the designated home and away teams for an event do not change, all wagers placed based on the original event will stand, unless stated otherwise.
14.4 In the case of sports betting and all other contests that involve a set length of play or time limit, players must play and the event must run to the conclusion of the designated time, to be considered official for betting purposes. Please note that individual sport rules that state otherwise will override this Rule.
14.5 Unless otherwise stated, in the event description or individual sport rules, overtime periods or extra time periods will count towards the final result, except in relation to soccer (see individual sport Rules for soccer below). Other individual markets noted as excluding extra time or overtime, and individual sports rules stating that extra time or over-time does not count will override this Rule.
14.6 For multiple wagers, if any leg/legs are void, the multiple wager will be recalculated excluding the voided leg/legs.
14.7 Unless otherwise stated, PLAYWEST does not offer traditional Each-Way betting. The specific Rules for "Win and Place" for racing wagers are as follows:
(a) where there are 8 or more runners in a race, a place dividend shall be paid on 1st, 2nd and 3rd and where the Client takes "Fixed Odds Each Way", the dividend paid for a place shall be the declared middle tote dividend.
(b) where there are 5, 6 or 7 runners in a race, a place shall be paid on first and second places only and where the Client takes "Fixed Odds Each Way", the dividend paid for a place shall be the declared middle tote dividend.
(c) where there are less than 5 runners in a race, the wagers shall be "Win Only"; and
14.8 A "Dead Heat" occurs when two or more competitors are officially declared to have finished equal. This applies to both winners and place getters in any single event (including sport, racing, entertainment or any other betting markets offered by Us). Unless otherwise stated, the following rule, known as the "Dead Heat Rule" applies:
(a) in the event of a Dead Heat where dividends were not offered by PLAYWEST on such an outcome, bets will be paid at the face value of the ticket divided by the number of competitors tying for that place.
(b) in any event for which each way betting is available, place ties will be paid such that the place portion of the face value of the ticket is multiplied by the remaining number of places available and divided by the number of competitors tying for those available number of placings;
(c) in the event of a Dead Heat where odds were offered by PLAYWEST on such an outcome, then all win or place bets are losers and the draw option is paid as the winner;
(d) in the event that there is a Dead Heat in an horse or harness race, and a protest occurs and is subsequently upheld, the payout on the runner that is relegated will be half the face value of the ticket (note this Rule applies to Internet wagers only).
14.9 Unless otherwise stated, in the event description or individual sport rules, overtime periods or extra time periods will count towards the final result, except in relation to soccer (see individual sport Rules for soccer below). Other individual markets noted as excluding extra time or overtime, and individual sports rules stating that extra time or over-time does not count will override this Rule.
14.10 Account holders are unable to change or cancel a bet once PLAYWEST has accepted the bet. Such bets shall only be modified and/or replaced with another bet at the sole discretion of PLAYWEST management.
15. Responsible Gambling
15.1 Information on the responsible gambling tools and resources available to Clients can be found in the Responsible Gambling section of the Website.
15.2 You, the account holder, are able to establish a self-determined limit that You may deposit into your account for a particular period (e.g. $100 in 7 days). This can be done in the My Account section of the Website. You, the account holder, are able to establish and set a maximum bet limit - email ([email protected]) (customers offered this tool at sign up email).
15.3 PLAYWEST will endeavour to make every reasonable effort to prevent self-excluded account holders from returning and using our services. Clients can self-exclude in the My Account section of the Website, or by sending a written request via email to ([email protected]) with details of your request.
15.4 For general information on responsible gambling and to seek help for problem gambling please call 1800 858 858 or use the gamblinghelponline.org.au link here which will direct you to the relevant services in Your state or territory.
15.5 If you are a self-excluded account holder, You must not attempt to open an account or place any bets with us. However if you open a duplicate account whilst you are self-excluded, you are in breach of our terms and you are fully liable for Your actions and for all activity and bets placed on Your account.
15.6 If Your account is on a Take A Break (i.e. a short break or long break), You will not be able to access Your account for the duration of the break period. You must not attempt to open a new account to circumvent the break, and any request to end the break period early will be denied.
15.7 PLAYWEST does not market or promote to individuals younger than 18 years old, and we do not market to individuals for whom, in our opinion, gambling has become a problem.
15.8 BetStop
BetStop is a national self-exclusion register, where an individual can self-exclude from all online & phone wagering services providers licensed in Australia. The self-exclusion is for a minimum term of three months and a maximum of lifetime.
More information can be found at ACMA https://www.acma.gov.au/betstop-national-self-exclusion-registertm
Or at the BetStop website, also where individuals can register https://www.betstop.gov.au/
Or call BetStop between 9 am to 9 pm (AEST/AEDT) Monday to Friday, except national public holidays, on 1800 238 786.
If you wish to close your Playwest betting account, please call
1800985715 , and leave a message with your full name, date of birth, username
and a clear statement that you wish to close your betting account. Your account
will remain open until we advise you that your request has been received.
Immediate account closure can be done via our website or
app.
16. Racing
(Thoroughbred/Harness/Greyhounds)
16.1 Where a race meeting, or part thereof, for the day is transferred, abandoned or postponed, all bets placed on the postponed, transferred or abandoned races shall be void and the stakes returned to the customer’s account.
16.2 Where a race meeting is transferred from one racecourse to another, the limit shall be for the course on which the meeting should have been held.
16.3 Where there are eight (8) or more runners in a race, a place dividend shall be paid on first, second and third places.
16.4 Where there are seven (7), six (6) or five (5) runners in a race, a place dividend shall be paid on first and second places only. When a Client has bet on a Tote based product, Place wagers will pay down to however many placing's the major Australian TAB's determine as appropriate for that bet type. Major Australian TAB's shall be defined as the Victorian TAB (STAB), the NSW TAB, the Queensland TAB (UBET).
16.5 Where there are less than five (5) runners in a race, all wagers shall be on a "Win Only". If late scratching of a runner or runners reduces the field below five (5) runners, all non-tote place bets will be refunded if there is no possibility for a collect.
16.6 If a runner is scratched, all bets placed after the declaration of the final field, will be refunded on that runner (providing the bet wasn't placed prior to the barrier draw on an "All-In" basis). All other runners will be subject to a deduction, applicable to the face value of winning bets where the bet was placed at a fixed price, for either: Win, Each Way, or Place Only. In the event of a horse being withdrawn late by order of the stewards, all wagers will be paid as stewards direct, including deductions on remaining runners.
16.7 In the case of fixed price racing bets, if the time of bet placement is after the official time for the declaration of final acceptances for an event, bets placed after the time for final acceptances but before PLAYWEST makes any adjustment to the prices it has set for the event following a withdrawal shall stand subject to PLAYWEST's scale of deductions as applying to the prices offered by PLAYWEST for that contestant at the time of its scratching.
16.8 In the event of a field reducing in size from 8 runners to 7 or less runners, for wagers placed via the Internet, PLAYWEST will pay three dividends on all fixed odds place bets struck prior to the field being reduced. These wagers will be subject to relevant deductions as declared by the stewards.
16.9 In the event of a field reducing in size from 5, 6 or 7 runners to less than 5 runners, for wagers placed via the Internet, PLAYWEST will pay two dividends on all fixed odds place bets struck prior to the field being reduced. These wagers will be subject to relevant deductions as declared by the stewards.
16.10 In the event of a field reducing in size from 10 or more runners to 9 runners or less, for wagers placed via the telephone, PLAYWEST will pay three dividends on all each way fixed odds bets struck prior to the field being reduced. These wagers will be subject to relevant deductions as declared by the stewards. In the event of there being an odds-on runner in the field at the time the wager was struck then the place portion is paid at Middle Tote odds, regardless of field size.
16.11 If a client places a Fixed Odds Place wager over the Internet and there is only 5, 6 or 7 runners then PLAYWEST only pays 1st and 2nd regardless of whether the Tote pays 1st, 2nd and 3rd dividends courtesy of late scratchings.
16.12 If a wager on a horse racing event, apart from a wager placed on a Live Betting or "In-the run" market, is inadvertently accepted in respect of an event after its start time, the wager shall be deemed to have been made invalidly and the wager will be refunded to the Client's Account. For the purpose of this clause, "inadvertently" means that PLAYWEST had no knowledge that the event in question had started and the wager was accepted in good faith. A reference to "Live Betting Market" means a market where a Client can place a fixed odds win bet on a horse racing event after it has begun.
16.13 Content such as form guides and speed maps are an accessory that may contain errors. While we try to correct reported faults or incorrect content as soon as we reasonably can, we make no guarantee that our betting platforms and any content within them are error-free.
16.14 Below is a description of PLAYWEST Racing Products on offer. Depending on the status of the race meeting, differing products will be available daily as stated on the PLAYWEST website.
17. Best Tote
17.1 This product is the "Best of the 3 Australian TAB Win Tote Prices". For any Place Only or Each Way bet, all bets on Australian Racing codes are paid at Middle Tote, the middle dividend as declared by the 3 Australian TAB's.
18. Exotics
18.1 For all Racing Exotics, (Quinella, Exacta, Trifecta, First Four and Quadrella) are paid at the dividend declared by the Victorian TAB (STAB).
18.2 All exotic payouts are capped to a maximum of the pool total held by the Victorian TAB (STAB). We reserve the right to apply a payout limit across all Racing Exotics, in all codes.
19. Top Fluctuation
19.1 This product is the Best Price declared by the official On-Course Bookmakers Fluctuations. Unless otherwise permitted by PLAYWEST, Top Fluctuation wagers are only available up until 30 minutes to jump.
20. Fixed Odds
20.1 Fixed Win and Fixed Place odds are the odds received at time of placement. Fixed odds are available on the PLAYWEST website, and may be subject to deductions where there is a late scratching. Once bets are confirmed, fixed odds are not subject to fluctuation.
21. Starting Price (SP)
21.1 Starting Price (SP) is the official final bookmaker's price when the race jumps. For all International Thoroughbred & Harness Racing, excluding French Racing, the final fixed price offered by PLAYWEST will be deemed as the Starting Price "SP". For all French Thoroughbred and Harness Racing where a Fixed Price is not offered by PLAYWEST, the official Starting Price "SP" will be as declared by the PMU (as per http://www.horseraces.pmu.fr). Starting Price (SP) for all other racing events will be the official final bookmaker's price when the race jumps.
21.2 Where these Rules state that a dividend is to be paid as declared by a particular Tote, and that Tote fails to declare a dividend within ten (10) minutes of the other Australian Totes declaring a dividend, PLAYWEST will pay the dividend which is the lower of the dividends that were declared by the other Australian Totes.
21.3 PLAYWEST may cancel wagers where there are signs of pool manipulation which can include but is not limited to increase in pool size, dividends outside normal dividend combination parameters taking into consideration fixed odds of participants / runners.
21.4 PLAYWEST may place a limit on the payout (final odds) where there is reasonable suspicion of pool manipulation having occurred (e.g. Payout at the fixed odds SP place dividend or payout no greater than 100% higher than the next best Australian tote).
21.5 If a tote pool goes down either on-line or via the telephone and the pools are distorted, then PLAYWEST reserves the right to omit these dividends when paying out. I.e. If the NSW Tote pool is down, the higher of QLD and VIC will be paid for Best Tote Products. For middle tote products, the dividend will be deemed to be the lower of the two declared dividends.
21.6 In the event that one of the Major Australian TAB's for promotional reasons or otherwise, returns elevated dividends due to them foregoing their normal take-out margin, PLAYWEST reserves the right to declare its Best Tote dividends at the higher of the other two Australian Totes. Only "Win Only and Each Way" single wagers will be eligible (Multi Bets are ineligible) and PLAYWEST management decision on the matter will be absolute and final.
21.7 If a meeting is abandoned or postponed to another date, single bets are void and wagers will be refunded. Affected Multi Bets will be recalculated excluding that leg.
21.8 Where a race meeting is transferred from one racecourse to another, all betting rules and limits will apply as if the meeting was not transferred.
21.9 Regardless of whether a Futures event (All in betting) has been abandoned, postponed or transferred from the original date, all bets stand until the completion of the event.
21.10 PLAYWEST reserves the right to cancel any bet where PLAYWEST considers the bet is unfairly advantaged regarding starting times of events.
21.11 Dead Heat Rule – In the event of a Dead Heat or Draw, where such an option was not offered for betting purposes, the ticket will be paid out at face value divided by the number of Dead Heating winners of the event. If the bet was placed at the tote product, PLAYWEST pays on the re-framed Tote dividends.
21.12 The PLAYWEST products and wager types are intended for Bona Fide Clients, that is, those clients who always act in good faith, sincerely, without fraud and who place wagers with PLAYWEST for the purpose of recreation and entertainment.
21.13 If no bet type is specified, the default bet type will be a Win Only Bet at the applicable Tote Based product.
21.14 At the discretion of PLAYWEST management, Tote pools under $1000 may be disregarded in the calculation of Best Tote and Middle Tote dividends.
21.15 PLAYWEST reserves the right to restrict the maximum dividend paid out for Win and Place bets to $101.
21.16 Subject to any conditions imposed by principal racing bodies, PLAYWEST reserves the right to refuse the whole or part of any wager.
22. Racing Exotics
22.1 All PLAYWEST Exotics are available on either the Telephone or the Internet.
22.2 PLAYWEST Racing exotics are paid on winning combinations at the dividends declared by the Victorian TAB (STAB).
22.3 In the event of a jackpot, the PLAYWEST dividend is calculated by taking the Victorian TAB (STAB) Jackpot and dividing it by the number of $1.00 winning units. Where the total of winning units held by PLAYWEST is less than one, the flex % held is multiplied over the jackpot amount to determine the dividend.
22.4 In the unlikely event that the location where the wager is struck is not covered by the Victorian TAB, the dividend will be paid at the lower dividend displayed by the other two major Australian TAB's.
22.5 Notwithstanding maximum win limits detailed in section 8, PLAYWEST reserves the right to limit total payout to any individual(s) on any bet type. If the total PLAYWEST payout on any bet type exceeds the Victorian TAB tote pool, PLAYWEST reserves the right to limit the total payout to clients to the amount of the Victorian TAB pool on that bet type.
22.6 In the event of a Dead Heat for any of the place getters, there will be as many dividends as there are correct order combinations as declared by the Victorian TAB (STAB).
22.7 PLAYWEST operates on the following Exotics:
Quinella
22.8 A Quinella is when two runners are selected to place first and second in any order. If a selected runner is declared a "non-runner" or scratched after the wager is confirmed, wagers will be refunded on every combination which includes the scratched runner and the combination stands and the wager re-calculated without the scratched runner.
Exacta
22.9 An Exacta is when two runners are selected to place first and second in the correct order. If a selected runner is declared a "non-runner" or scratched after the wager is confirmed, wagers will be refunded on every combination which includes the scratched runner and the combination stands and the wager re-calculated without the scratched runner.
Trifecta
22.10 A Trifecta is when three runners are selected to place first, second and third in the correct order. If a selected runner is declared a "non-runner" or scratched after the wager is confirmed, wagers will be refunded on every combination which includes the scratched runner and the combination stands and the wager re-calculated without the scratched runner.
First Four
22.11 A First Four is when four runners are selected to place first, second, third and fourth in the correct order. If a selected runner is declared a "non-runner" or scratched after the wager is confirmed, wagers will be refunded on every combination which includes the scratched runner and the combination stands and the wager re- calculated without the scratched runner.
Quadrella
22.12 A Quadrella is when the winners are selected in four consecutive races listed on the Quaddie Race card. If a selected runner is declared a "non-runner" or scratched after the wager is confirmed, the removed runner will be replaced by the Tote substitute as determined by the relevant Tote operator.
22.13 Flexi Betting allows you to take a Quinella, Exacta, Trifecta, First Four or Quadrella at an outlay to suit Your own budget. This way you can have multiple selections for a smaller outlay. Simply make Your selections and nominate the total amount you wish to spend on Your bet. Your bet will cost whatever you choose – and if you win you will receive a percentage of the full $1 STAB dividend. For example, let's say you wish to box five runners in a Trifecta. This bet would normally cost $60 for a $1 unit. If you decide you want to spend $15, that's all it will cost. $15 represents 25% of a full $1 unit (total cost of $60), meaning if successful, you will receive 25% of the full $1 STAB Trifecta dividend. Thus, if the winning Trifecta dividend is $200 for $1, you will collect $50. The minimum wager for Flexi Betting is $1
22.14 For Flexi Betting or Pick Your Own Stake wagers on Quinellas, Exactas, Trifectas, First Fours, and Quaddies, PLAYWEST pays all dividends and winning combinations as declared by the selected Tote subject to the limits set out above.
22.15 Unless otherwise stated, and subject to the above, for Metropolitan Thoroughbred venues, for Quinellas, Exactas, Trifectas and First Fours, PLAYWEST pays the dividend and winning combinations as declared by the selected Tote (subject to our maximum payout rules in Clause 9).
22.16 Unless otherwise stated, and subject to the above, for Non-Metropolitan Thoroughbred venues, all Harness venues and all Greyhound venues, for Quinellas, Exactas, Trifectas and First Fours, PLAYWEST pays the dividend and winning combinations as declared by the selected Tote (subject to our maximum payout rules in clause 9).
22.17 Unless otherwise stated, and subject to the above, for Quaddies, PLAYWEST pays the dividend and winning combinations as declared by the selected Tote in all non-metropolitan Thoroughbred venues, all Harness venues and all Greyhound venues (subject to our maximum payout rules in clause 9). For all PLAYWEST Exotics, where the event is in a location that is not covered by any Tote that is governed by an Australian State Government's regulations, the dividend and winning combinations declared will be settled to a maximum payout of $5,000 per Client per event. Unless otherwise stated, for the purposes of these Terms, any race meeting conducted out of Australia shall be deemed to be a non-metropolitan Thoroughbred venue. Where a leg of an Exotic bet (excluding Quaddies) is abandoned or declared "no race", the dividend for that Exotic bet will be paid or refunded in accordance with the Middle Tote dividend for Australian Metropolitan Thoroughbred Racing, and S-TAB for Non-Metropolitan Thoroughbreds, International Thoroughbred Racing, Harness and Greyhounds. Where any leg of a Quaddie is abandoned or declared “no race” then the whole Quaddie will void and refunded in full.
22.18 Racing Derivatives. These can include; Head To Head, Favourite Out, Favourite vs Field, Inside vs Outside, Half vs Half and Odds vs Evens. For the avoidance of doubt, any winning selection in the Head to Head market must finish in the first 4 placings to be resulted as a winner.
22.19 In Favourite vs Field markets, bets will only be voided and refunded where the Favourite is scratched.
23. Scratchings and Deductions
23.1 Australian Thoroughbred Bets Prior to the Official Price Commencing (25 mins Metro, 20 mins Provincial). For scratchings that occur prior to the opening of an official market (usually available 25 minutes prior to the official race start time for Australian Metro Thoroughbred meetings and 20 minutes prior for Australian Provincial Thoroughbred meetings) we will apply a deduction as per the Schedule of Deductions table in the T&C's.
23.2 Australian Thoroughbred Bets Post the Official Price Commencing (25 mins Metro, 20 mins Provincial). For scratchings that occur after the opening of an official market (usually available 25 minutes prior to the official race start time for Australian Metro Thoroughbred meetings and 20 minutes prior for Australian Provincial Thoroughbred meetings) we will apply deductions as declared by the Stewards in the Official Price Portal.
23.3 International Thoroughbred, All Greyhound and All Harness Racing Bets. For scratchings that occur after the declaration of Final Field, all bets placed are subject to deductions as calculated in accordance with the applicable Schedule of Deductions listed in the Schedule of Deductions.
Schedule of Deductions
Fixed Odds/Win Deductions/3 Places/2 Places
1.01/0.76/0.26/0.4
1.02/0.75/0.26/0.4
1.04/0.73/0.26/0.4
1.08/0.72/0.26/0.4
1.12/0.71/0.26/0.4
1.18/0.69/0.26/0.4
1.2/0.69/0.26/0.39
1.22/0.67/0.26/0.39
1.24/0.65/0.26/0.38
1.35/0.62/0.26/0.38
1.4/0.6/0.25/0.37
1.45/0.56/0.25/0.37
1.5/0.55/0.25/0.37
1.55/0.53/0.24/0.36
1.6/0.51/0.24/0.36
1.65/0.49/0.24/0.35
1.7/0.47/0.24/0.34
1.75/0.46/0.23/0.34
1.8/0.45/0.23/0.34
1.85/0.44/0.23/0.33
1.9/0.43/0.23/0.33
1.95/0.41/0.22/0.32
2/0.4/0.22/0.32
2.1/0.39/0.22/0.31
2.15/0.37/0.21/0.31
2.2/0.36/0.21/0.3
2.3/0.35/0.21/0.29
2.35/0.34/0.21/0.29
2.4/0.33/0.2/0.29
2.45/0.31/0.2/0.28
2.6/0.3/0.19/0.27
2.7/0.29/0.19/0.27
2.8/0.28/0.18/0.26
2.9/0.27/0.18/0.25
3/0.26/0.18/0.25
3.2/0.24/0.17/0.23
3.3/0.23/0.16/0.22
3.4/0.22/0.16/0.22
3.6/0.21/0.15/0.21
3.7/0.2/0.15/0.21
3.8/0.2/0.15/0.2
3.9/0.19/0.14/0.2
4.4/0.18/0.14/0.19
4.6/0.16/0.14/0.18
4.8/0.15/0.13/0.17
5.5/0.13/0.12/0.15
6/0.12/0.12/0.15
6.5/0.11/0.11/0.14
7/0.1/0.1/0.13
7.5/0.09/0.09/0.12
8/0.08/0.08/0.11
9/0.07/0.07/0.1
10/0.06/0.06/0.08
11/0.05/0.05/0.07
13/0.04/0.04/0.06
15/0.03/0.03/0.04
18/0.02/0.02/0.03
27/0.02/0.02/0.02
31/0/0/0
34/0/0/0
35/0/0/0
41/0/0/0
46/0/0/0
51/0/0/0
61/0/0/0
67/0/0/0
71/0/0/0
81/0/0/0
91/0/0/0
101/0/0/0
126/0/0/0
151/0/0/0
201/0/0/0
251/0/0/0
301/0/0/0
501/0/0/0
1001/0/0/0
24. Racing Futures Events - Thoroughbred, Greyhound & Harness
24.1 Futures betting is available on selected Thoroughbred, Greyhound and Harness events. There are two types of Futures events; Pre Nominations and Nominations.
24.2 Pre Nominations - All bets placed prior to the official nominations being declared are accepted on a Refund If Not Nominated basis. (i.e refunds will be provided for runners who are not officially nominated in an event after first nominations are taken). The rules for these events will be displayed on the race card indicating ‘Refund If Not Nominated’. No deductions apply for bets placed on these events.
24.3 Nominations - All bets placed prior to the declaration of Final Field are accepted on the basis that the event is All In. (i.e no refunds will be provided for runners who do not take their place in the final field. The rules for these events will be displayed on the race card indicating ‘All In’. No deductions apply for bets placed on these events.
24.4 Abandoned, Transferred and Postponed Meetings - Regardless of whether a Pre Nominations or Nominations Futures event is abandoned, postponed or transferred from the original date, all bets stand until the completion of the event. If the event is postponed and not held within seven days or less of the day of the original date, all bets will be refunded. If new nominations are taken for the event, all bets shall be refunded.
24.5 Protest Payout - Protest payout only applies to bets placed on Final Field markets. All Racing Futures events are not eligible for the Protest Payout.
25. Jockey Challenge
25.1 Jockey Challenge Bets are available on selected meetings. Betting is WIN Only and all bets are accepted on an all-in basis (i.e. no refunds for non-riders and no deductions from any other rider).
25.2 The winning jockey for the meeting is decided under a 3, 2, 1 points scoring system - The first placed jockey will receive 3 points, second will receive 2 points and third will receive 1 point for each race of the meeting.
25.3 All bets placed must be placed prior to the commencement of Race 1 of the race meeting for wagers to stand.
25.4 The jockey who accumulates the most points throughout the meeting is deemed the winner. In the event of a dead heat, where two or more Jockeys are equal on points at the completion of all races at the meeting, the Dead Heat Rule applies.
25.5 Any Other Individual Jockey counts as one selection ie. If 2 jockeys who fall within the Any Other Individual Jockey category dead heat, only one dividend will be paid.
25.6 If a meeting is abandoned or postponed to another date, single bets are void and wagers will be refunded. Affected MultiBets will be recalculated excluding that event or leg.
25.7 Wagers will not be voided and refunded when a jockey has an unassailable lead at the time when the meeting is abandoned or postponed. In this case, all bets stand.
25.8 In the event of horses dead heating for the win and/or place; points are shared equally by the number of competitors that dead heat.
26. Athletics
26.1 Betting on the winner of an event is offered on an "All-In" basis. No refunds will be given for non-starters or for competitors who retire or are disqualified mid-meeting.
26.2 All bets will be paid on the official result as per the podium presentation. However, if a protest occurs and the official results change inside of 24 hours, then the event will be re-settled. No doping cases will be considered and as such, the result available 24 hours after the event will be deemed binding regardless of further protests or changes to the official result.
26.3 A participant that is disqualified due to an infringement (e.g. False Start) will be deemed to have taken part in the event.
26.4 For head-to-head matchups, both competitors must start the event.
27. Australian Rules Football (AFL)
27.1 Payouts are based on the official declared result. Any extra time played is included for betting purposes, unless otherwise stated. For matches without extra time, a draw is always included for margin betting and any bets placed on either team to win by a margin will be considered losing bets in the case of a draw. In these matches, any bet placed on either side at the head to head option is paid in accordance with the ‘dead heat rule’ i.e. Half Face Value of the Ticket.
27.2 Regulation time must be completed for bets to stand, unless otherwise stated.
27.3 For all statistical based markets (i.e. Top Goal Scorer, Most Disposals etc), statistics will be taken from the AFL website (www.afl.com.au) for payout purposes.
27.4 Any bet on a player is refunded if they are not in the final 22.
27.5 Where the venue of any match is changed, all single bets will be void and stakes refunded. Affected Multi Bets will be recalculated excluding that leg.
27.6 For Match Winner markets, a match ending regulation time in a draw/tie will result in refunded stakes (a push) unless the tie/draw is a selection in the market.
27.7 For Handicap betting purposes, all bets are settled on the regulation time result and excludes overtime.
27.8 All bets on Quarter/Half markets will be settled on the regulation time result (including injury time) unless otherwise stated.
27.9 In the event of any Quarter/Half markets not being completed, bets will be void unless the specific market outcome has already been determined.
27.10 All bets on total Score, Goals and Behinds markets will be settled on the regulation time result (including injury time) unless otherwise stated.
27.11 In the event of a finals match which includes extra time, all markets are paid after the extra time period, except for Margin betting (where the draw is an outcome) and HT/FT doubles.
27.12 Premiership markets will include any replays required. A premiership market will not be available once the two grand finalists are known. From this point on, only match betting on the Grand Final will be available.
27.13 For match betting on a Grand Final, the betting is specific to the next match played. In the case of a draw, bets will be settled and will not carry over to any replay, and a new market will be framed for any subsequent matches.
27.14 Any bets placed on the "Most Losses" market, are paid on the team which loses the most games throughout the season. Points deducted because of breaches of rules or regulations are excluded for resulting purposes. In the event of more than one team having the same number of losses, the team with the lowest % will be deemed the ‘winner’ for resulting purposes.
27.15 All bets placed on the Top-Vic and Top Non-Vic markets are resulted based on the team finishing higher on the ladder after the Home and Away season. If teams finish on the same number of points – the team with the higher % will be deemed the ‘winner’ for resulting purposes.
27.16 AFL Fantasy markets will be settled in accordance with the official AFL Fantasy results taken from the AFL website (www.afl.com.au). Please note, AFL Fantasy scores may change slightly straight after completion of a match, markets will be resulted on final official scores.
Same Game Multis – AFL specific rules
27.17 All AFL Same Game Multi selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser.
27.18 All player selections will be considered active if a player takes to the field of play as an active player at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player never enters the field of play during a match, selections specific to that player will be void (and therefore the bet will be void).
27.19 All second half and fourth quarter market selections do include extra time if it occurs. For example, a total second half points selection would include the points scored in both the second half and extra time.
27.20 Where a match is postponed or incomplete, and subsequently resumed or played within 24 hours (inclusive) of the original scheduled start time, all bets will stand. All bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void. Once the 24 hours have expired, all bets are void and stakes will be refunded. This Rule also applies to a match that is abandoned prior to commencement.
27.21 If a match is abandoned after commencing but before its natural end point, the following rules apply:
(a) SGMs will be void if they include at least one selection involving a player who has not yet entered the field of play. The rules outlined below are all applied subject to and subsequent to the application of this rule.
(b) If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner.
(c) If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded.
(d) If there are no losing selections within a SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void.
27.22 If the venue of a match is changed from the one advertised, all bets on that match will be voided.
28. Baseball
28.1 Games are official after 5 innings of play. If the home team is leading, the game is official after 4.5 innings of play. The Money Line is paid on the official result of the game as ratified by the official governing body.
28.2 For Run Line betting, the game needs to go 9 innings or 8.5 innings if the home team is ahead for bets to stand.
28.3 For Run Totals betting, the game needs to go 9 innings or 8.5 innings if the home team is ahead for bets to stand, with the exception being that at any time the Run Total is exceeded, the wager is official.
28.4 All bets stand regardless of whether there is a change in the nominated starting pitcher for either team.
28.5 If a game is abandoned or postponed to another date, wagers stand provided the match is played within 24 hours. If the match does not resume in that timeframe, single wagers are void and refunded, whilst affected multiple wagers will be recalculated excluding that leg.
28.6 First Half wagers are based on the first 5 innings, and the full 5 innings must be played, unless the home side is in front after 4.5 innings. In the event any market lands on the flat number, even if 0.0, all bets on the number will be a push.
28.7 For First Innings wagers, both teams must complete their first innings for bets to stand.
28.8 Any bets placed on the Home v Away for the days play, i.e. winning side or total runs for the day, will be void is any game on that designated day does not reach its natural conclusion, i.e. the game must run at least 8.5 innings. If any game is cancelled or postponed then all bets are also void. The bet is void regardless if the days totals have already been exceeded. If there is a pitching change this does not affect settlement for total days bets.
28.9 In the event of double-headers in the Australian Baseball League (ABL) or any other applicable league, all Game #1 are 7 inning games and are priced and settled accordingly. In the event of the match being scheduled for the full 9 innings all normal rules apply.
28.10 If any match is scheduled for 7 innings (or any other match length) by the leagues governing body, and the match is not shortened due to weather or any other reason in play, all bets will stand even if there is nothing specified on the game itself.
Same Game Multis – Baseball specific rules
28.11 All baseball SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless otherwise stated, will be settled as a loser.
28.12 For example, SGM selections on a team to win a match where the game finishes in a tie or draw, whether the final result has been determined with or without extra innings, and even where the draw or tie may not have been offered, will be settled as losers. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers.
28.13 For SGMs, all baseball matches will be settled on the official declared result including any extra innings. All team and player statistics accrued during extra innings are included for the purposes of bet settlement.
28.14 Baseball SGM bets are not reliant on listed/designated/named pitchers. If either or both originally announced starting pitchers in a game are scratched or replaced by other pitchers, prior to the match commencing and after any bets have been placed, those bets will stand. Where pitchers may have been listed in or relative to the display of any selections, these will be treated as indicative only, and will not affect or prevent the application of this rule. Selections specifically involving a pitcher who does not play (and therefore bets including those selections) will still be voided.
28.15 If a player does not participate in a match, SGM selections specific to that player (and therefore the entire bet) will be void. This rule is applied as follows:
(a) Selections on hitting / batting markets will be active if the player in question gets at least one plate appearance. If the player does not appear at the plate, these selections will be treated as void.
(b) Selections on base stealing markets will be active if the player in question enters the game at any point. This includes making a plate appearance but also playing as a fielder, defensive substitute, pinch-runner, and so on. If the player does not enter the game in any such capacity at any point, these selections will be treated as void.
(c) Selections on pitching markets will be active if the player in question throws at least one pitch in the game. If the player does not do so, these selections will be treated as void.
28.16 Player SGM selections will be considered active or void regardless of whether a selection may reference a specific period of a match. For instance, a selection on a certain player to get 1+ hits in the first 5 innings of a match would be active (and therefore settled as a loser) if that player only entered the game as a substitute after the 5th inning, and made his plate appearance(s) from that point.
28.17 Where baseball games have been originally scheduled prior to commencement to be played for fewer than 9 innings (e.g. 7 innings games for MLB double headers), matches will be settled as normal in accordance with these Terms (treated as regular rather than reduced-innings matches).
28.18 If a game does not commence on the scheduled calendar day of the officially listed start time (local stadium time), all bets on the match will be void.
28.19 If a game is suspended after it has commenced, and is then resumed within 36 hours (inclusive) of the original start time, all bets will stand.
28.20 If a game is suspended after it has commenced, and is resumed more than 36 hours after the original start time or not at all, it will be treated as an abandoned game and all bets will be void apart from those which have already been irrevocably determined. This rule does not apply to playoff games; in the case of a suspended playoff or postseason tournament game, all bets will stand through any case of suspension, until the game is officially completed as per the relevant league/organisation.
28.21 Where baseball games are shortened after the match has commenced (e.g. innings reduced due to bad weather), they will be settled according to the following rules:
(a) Bets will be void if they include at least one selection involving a player who does not participate in the game. The rules outlined below are all applied subject to and subsequent to the application of this rule.
(b) If every selection within a bet on the game is already a winner where the fact of reduced innings had no impact on the outcome of each selection, the bet in its entirety will be treated as a winner. For example, a 2-leg bet containing an over total runs selection and a certain player to hit a home run, in a game where the required runs total had been reached and the player did hit a home run, and where the match was played with reduced innings, will be treated as a winner. In this case, the game being played with reduced innings had no impact on either selection. The same would not apply to an under total runs selection where a game is shortened while the total score is still under the chosen number, as the reduced innings would impact that outcome.
(c) If a single selection of a bet has lost and a match is then shortened, the bet will be treated as a loser, where regardless of the fact of reduced innings, the selection(s) in question had been irrevocably concluded. For example, a bet including a first team to score selection, in a game where the other team scored first and the match was subsequently then played with reduced innings, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently shortened or not.
(d) If there are no losing selections within a bet and at least one void selection on a match where innings are reduced after commencement, the bet will be treated as void. This rule applies where one or more selections are effectively undecided after the reduced number of innings have been completed, and may still have won or lost if the full amount of innings had been completed as scheduled. For example, a bet including an over total runs selection, in a shortened game concluded while the total runs are still below the required amount, will be treated as void. In this case, the total runs selection was still undecided and may have won or lost but for the shortening of the match, so the selection and therefore bet will be voided.
(e) The only exception to the rules above is the Match Winner / Money Line / Head-to-Head market result. This will be settled according to the official league result of the match – if a game with reduced innings still ends in an official win/loss result per the relevant league, the Match Winner market will be settled as such.
28.22 Matches concluded after 8.5 innings (where the home team is ahead after 8.5 innings and the match is ended there) are not treated as shortened matches. They will be settled as per normal settlement rules and not by the rules presented in this section for matches with reduced innings. This also applies to games scheduled to be 7 innings which finish after 6.5 innings with the home team ahead.
28.23 If a match is abandoned prior to commencement and does not commence on the scheduled calendar day of the officially listed start time (local stadium time), all SGM bets on the match will be void.
28.24 If a match is abandoned after commencing, but still ends with an official win/loss result per the relevant league/organisation, it will be settled under the rules for reduced innings matches. This will include the settling of that official result.
28.25 If a game is abandoned after commencing and is not designated with an official win/loss result by the relevant league/organisation, it will be settled in accordance with the rules for reduced innings matches, but the Match Winner / Money Line / Head-to-Head market result will be settled as void.
28.26 If the venue of a match is changed from the one originally scheduled, SGM bets will stand if the original home and away teams remain designated as such. If the venue is changed and the home and away team designations are reversed, SGM bets placed under the original home/away listing will be void.
Basketball
29.1 All bets on basketball matches will be settled according to the official result as declared by the governing body of the event. Any subsequent amendments to the official result will be ignored for settlement purposes.
29.2 If the game is abandoned for any reason before the scheduled period of play is complete, all bets will be void except for those markets where an unconditional conclusion has been reached (for example 1st half total bets if the game reaches the 2nd half).
29.3 If a match is postponed and rescheduled to take place within 24 hours of the original start time, all bets on that match shall stand.
29.4 Overtime counts for all markets except for markets that strictly specify on the result within a quarter/half. (For example, 4th quarter winner, 2nd Half total points etc).
29.5 All bets are settled on the outright result (including overtime if required). Quarter & Half markets require the entire quarter or half to be played in full for bets to stand.
29.6 Margin and Halftime-Fulltime double markets include overtime unless the market otherwise expressly includes a Draw price.
29.7 Match Winner & Total Points Double & includes overtime.
29.8 Line and Total Points Double includes overtime.
29.9 Highest scoring half wagers include overtime for the second half.
29.10 Outright markets include the playoffs unless otherwise specified. Conference Winner and Tournament winner bets will be settled at the end of the play-offs. Conference rankings at the end of the regular season do not count. Division winner markets are regular season markets.
29.11 In all player performance markets, selected player must take the court for bets to stand. Final player performance statistics include overtime Player prop Head to Head, Trio and group markets must have all listed players take the court for bets to stand. Dead heat rules apply to these markets.
29.12 In the event of a tie within season long player statistic markets, dead heat rules apply. All players are available to be quoted for if not listed on site. If a player not listed in a market wins, that player falls under the "Quote Others" option and all bets on any other players will be deemed as losing bets.
Basketball Australia
29.13 All bets on basketball matches will be settled according to the official result as declared by the governing body of the event. Any subsequent amendments to the official result will be ignored for settlement purposes.
29.14 If the game is abandoned for any reason before the scheduled period of play is complete, all bets will be void except for those markets where an unconditional conclusion has been reached (for example 1st half total bets if the game reaches the 2nd half).
29.15 If a match is postponed and rescheduled to take place within 24 hours of the original start time, all bets on that match shall stand.
29.16 Overtime counts for all markets except for markets that strictly specify on the result within a particular quarter (For example, fourth quarter winner, fourth quarter total points etc).
29.17 All bets are settled on the outright result (including overtime if required). Quarter & Half markets require the entire quarter or half to be played in full for bets to stand.
29.18 Second Half markets do not include overtime.
29.19 Match Winner and Total Points Double includes overtime.
29.20 Line and Total Points Double includes overtime.
29.21 Margin and Halftime-Fulltime double markets include overtime unless the market otherwise expressly includes a Draw price.
29.22 Highest scoring half wagers include overtime for the second half.
29.23 Outright markets include the playoffs unless otherwise specified.
29.24 In all player performance markets, selected player must take the court for bets to stand.
29.25 Final player performance statistics include overtime.
29.26 Player prop Head to Head, Trio and group markets must have all listed players take the court for bets to stand. Dead heat rules apply to these markets.
29.27 Player prop Head to Head, Trio and group markets must have all listed players take the court for bets to stand. Dead heat rules apply to these markets.
29.28 In the event of a tie within season long player statistic markets, dead heat rules apply. All players are available to be quoted for if not listed on site. If a player not listed in a market wins, that player falls under the "Quote Others" option and all bets on any other players will be deemed as losing bets.
Basketball – Other
29.29 All bets on basketball matches will be settled according to the official result as declared by the governing body of the event. Any subsequent amendments to the official result will be ignored for settlement purposes.
29.30 If the game is abandoned for any reason before the scheduled period of play is complete, all bets will be void except for those markets where an unconditional conclusion has been reached (for example 1st half total bets if the game reaches the 2nd half).
29.31 If a match is postponed and rescheduled to take place within 24 hours of the original start time, all bets on that match shall stand.
29.32 Overtime counts for all markets except for markets that strictly specify on the result within a particular quarter. (For example, fourth quarter winner, fourth quarter total points etc).
29.33 All bets are settled on the outright result (including overtime if required). Quarter and Half markets require the entire quarter or half to be played in full for bets to stand.
29.34 Second Half markets do not include overtime.
29.35 Fourth Quarter markets do not include overtime.
29.36 Margin and Halftime-Fulltime double markets include overtime unless the market otherwise expressly includes a Draw price.
29.37 Match Winner and Total Points Double includes overtime.
29.38 Highest scoring half wagers include overtime for the second half.
Same Game Multis – Basketball specific rules
29.39 All basketball SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless otherwise stated, will be settled as a loser. If one or more selections in any bet are resulted as void for any reason (such as a selected player not participating in the match), the entire bet will be resulted as void.
29.40 For example, selections on a team to win a match where it is a draw after overtime (or normal time if no overtime is to be played) will be settled as losers, even where the draw or tie may not have been offered. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers.
29.41 For SGMs, all basketball matches will be settled on the official declared result including any overtime.
29.42 All second half and fourth quarter market SGM selections do include overtime periods if they occur.
29.43 All player SGM selections will be considered active if a player enters the court as an active player at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player never enters the court during a match, selections specific to that player will be void.
29.44 Where a match is postponed or incomplete, and subsequently resumed or played within 24 hours (inclusive) of the original scheduled start time, all bets will stand. All SGM bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void. Once the 24 hours have expired, all bets are void and stakes will be refunded.
29.45 If a game is abandoned prior to commencement, it falls within the 24-hour rule for postponed matches as described in the point above. If it is abandoned after commencing but before its natural end point, the following rules apply:
(a) SGMs will be void if they include at least one selection involving a player who has not yet entered the court as an active player. The rules outlined below are all applied subject to and subsequent to the application of this rule.
(b) If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner.
29.46 If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded.
29.47 If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled.
29.48 If the venue of a match is changed from the one advertised, all SGM bets on that match will be voided.
30. Boxing
30.1 The official start of the fight is when the bell is sounded for the beginning of the first round.
30.2 All bets will be settled according to the official result declared by the event's governing body immediately after the end of the fight. Any subsequent appeals or amendments to the result will not be taken into account for settlement purposes.
30.3 If a fight is postponed and rescheduled to take place within 48 hours of the original start time then all bets will stand. If the fight does not take place within 48 hours then all bets will be void. Affected multiple wagers will be recalculated excluding that leg.
30.4 If one of the contestants is replaced by a substitute, bets on the original bout will be void.
30.5 If a price is offered for the Draw, in the event of a Draw all wagers on either boxer to win will all be losing bets and the Draw will be the winning option. If there is a “technical draw” determined by the referee due to an accidental cut or similar, then the bout is deemed a no contest and all wagers will be refunded.
30.6 In “Pick the Round” betting, if a boxer fails to answer the bell, the fight will be deemed to have ended in the previous round.
30.7 If there is a change to scheduled number of rounds, bets based on the number of rounds or referring to a specific round will be void but all other bets will stand.
30.8 The official stopping of a round before the sounding of the bell does not constitute a full round. A full round is only considered for wagering purposes to have been completed when the bell sounds signifying the end of the round.
30.9 An Over/Under (total) listed on a fight represents the total number of completed rounds. The halfway point of a round is at exactly one minute and thirty seconds into a three-minute round. Thus, 9 and a half rounds would be one minute and thirty seconds of the 10th round. The halfway point of a two-minute round is at the one-minute mark.
30.10 If a boxer fails to come out for the next round, bets will be settled on his opponent having won the bout in the previous round.
30.11 If a fight is stopped before the scheduled number of rounds has been completed, or if a boxer is disqualified, bets will be settled on the round in which the fight was stopped. If a points decision is awarded before the scheduled number of rounds has been completed, bets will be settled on the round in which the fight was stopped. If a boxer withdraws or is disqualified between rounds or if a boxer fails to answer the bell for a round, then bets will be settled based on the previous round.
30.12 Bets which nominate 'to win on points' will be settled as winners only if the full scheduled number of rounds has been completed.
31. Cricket
Match Betting
31.1 Bets will be settled on the official result. All bets on a match will be void if the match is officially declared as a 'no result'. If a match is affected by external factors (such as bad weather) and is not declared as a 'no result', bets will be settled based on the official competition rule according to the event's governing body (this includes matches where the result is determined by the Duckworth-Lewis method, or where the scheduled number of overs is reduced).
Series/Tournament Betting
31.2 If a series is abandoned for any reason before the scheduled number of games have taken place, or if the scheduled number of games is curtailed due to weather conditions or other reasons and a winner of the series/tournament has not been officially declared, then the team that is ahead at the completion of the last match played in the series will be deemed the winner for settlement purposes.
31.3 If a series is abandoned for any reason before the scheduled number of games have taken place, or if the scheduled number of games is curtailed due to weather conditions or other reasons, bets on the series correct score betting will be void.
31.4 If a series is abandoned for any reason before the scheduled number of games have taken place, or if the scheduled number of games is curtailed due to weather conditions or other reasons, the player that is ahead at the time of the completion of the last match played in the series will be deemed the winner for the purposes of settling top series batsman (run scorer) and top series bowler (wicket taker) bets.
31.5 If a series is abandoned for any reason before the scheduled number of games has taken place, bets struck after the last completed match shall be void.
Method of Next Dismissal
31.6 The result of this market is determined by the method of the next dismissal of the team batting. If either batsman retires for any reason after your Bet is placed then the Bet is settled on the next dismissal. If there is no further dismissal after your Bet is placed and before the innings close, then your Bet will be void.
Fall of Next Wicket
31.7 The result of this market is determined by the total innings runs a team has scored at the fall of the named wicket (for example ‘5th wicket’). If either batsman retires for any reason then the Bet is settled on the total at the fall of the next wicket. If there is no dismissal before the innings close, due to the team declaring or reaching their target then bets will be settled based on the total number of innings runs at the close of the innings. If the close of the innings is due to bad weather then unless the market has already been settled, the market will be void.
Top Batsman
31.8 The result of this market is determined on the batsman with the highest individual score in an individual innings. Top batsmen bets for test matches apply only to the first innings of each team. There will be a separate market for each team in the match (i.e. each batsman is only compared against his own team-mates).
31.9 If a batsman retires and does not resume his innings, his score will stand. Bets placed on any player not in the starting eleven will be void. Bets placed on a player in the starting eleven stand, whether they bat or not. If two or more players tie as top batsman, then we will apply our dead heat rules will apply.
31.10 Top batsman bets will be void if there is insufficient play in the innings as follows:
(a) In Test matches, top batsman bets will be void if fewer than 50 overs are bowled in the innings unless the team is All Out before that point.
(b) In One Day (50 over) matches, top batsman bets will be void if 20 Overs aren't bowled unless the team is All Out or the match has been completed before that point.
(c) In Twenty20 matches, top batsman bets will be void if 10 Overs aren't bowled unless the team is All Out or the match has been completed before that point;.
Top Wicket Taker
31.11 The result of this market is determined on the bowler with the most wickets in an individual innings. Top wicket taker bets for test matches apply only to the first innings of each team. There will be a separate market for each team in the match (i.e. each bowler is only compared against his own team-mates).
31.12 If a bowler retires and does not continue playing, the number of wickets they have taken will stand. Bets placed on any player not in the starting eleven will be void. Bets placed on a player in the starting eleven stand, whether they bowl or not. If two or more players tie as top wicket taker, then we will apply our dead heat rules.
31.13 Top wicket taker bets will be void if there is insufficient play in the innings as follows:
(a) In test matches top wicket taker bets will be void if fewer than 50 overs are bowled in the innings and the team does not declare and is not all out;
(b) In one day matches (excluding Twenty20 matches) top wicket taker bets will be void if the scheduled number of overs are reduced by more than 20% and the team is not all out and has not reached a target to win the match.
(c) In Twenty20 matches top wicket taker bets will be void if the scheduled number of overs are reduced by more than 20% and the team is not all out and has not reached a target to win the match.
(d) In Hundred matches, top wicket taker bets will be void if the scheduled number of overs are reduced by more than 20% and the team is not all out and has not reached a target to win the match.
(e) In T10 matches top wicket taker bets will be void if the scheduled number of overs are reduced by more than 20% and the team is not all out and has not reached a target to win the match.
Winner 3-Way
31.14 All bets on this market will be void if the result of the event is a tie as determined by official competition rules set by the event’s governing body.
Batsman Runs
31.15 The result of this market is determined by the total number of runs scored by a named batsman in the course of an innings.
31.16 Only runs attributed to the named batsman count. Extras (e.g. wides, no-balls, leg-byes, etc.) that occur during the course of that batsman’s innings do not count as runs accrued by that batsman. If a batsman retires hurt but returns to bat later then the total number of runs scored by the batsman during the innings is the final result. If a batsman retires hurt and does not re-emerge to bat during that innings then the score amassed before injury is the final result.
31.17 In limited overs matches, unless settlement has already been determined, batsman runs bets will be void if the match is reduced by any number of overs from its original scheduled duration.
31.18 In test matches, batsman runs bets will settle regardless of the length of an innings.
Innings Runs
31.19 The result of this market is determined by the total number of runs scored by a team in the course of an innings.
31.20 In limited overs matches, unless settlement has already been determined, innings runs bets will be void if the match is reduced by any number of overs from its original scheduled duration.
31.21 In test matches, innings runs bets will settle regardless of the length of the innings.
Most Team Sixes
31.22 Bets will stand unless the game is reduced by more than 20% of the scheduled number of overs, unless settlement is already determined.
Player Match Bets
31.23 In both limited overs and test matches, both players must be at the crease at some stage in the match for bets to stand. The player who scores the most runs between the two denoted in the match Bet shall be deemed the winner. As this is a Draw No Bet market, in the event that both players score the same number of runs, bets will be void.
31.24 In limited overs matches, unless settlement has already been determined, player match bets will be void if the match is reduced by any number of overs from its original scheduled duration.
31.25 In test matches, player match bets will stand regardless of the length of the innings.
Total Match Markets
31.26 In limited over matches bets on total match markets on:
(a) fours;
(b) sixes;
(c) wides; and
(d) run outs
will be void if the scheduled number of overs is reduced by more than 20% (whether weather related or for any other reason) unless settlement of bets has already been determined.
Next Over Total Runs
31.27 Extras and penalty runs count. The over must be completed for bets to stand unless settlement of bets has already been determined.
Cricket Specials
31.28 All "Specials" bets will be void if there is insufficient play in the innings as follows:
(a) In test matches specials bets will be void if fewer than 50 overs are bowled in the innings and the team does not declare and is not all out, unless market already settled.
(b) In one day matches specials bets will be void if the scheduled number of overs are reduced by more than 20% and the team is not all out and has not reached a target to win the match, unless market already settled.
(c) In Twenty20 matches specials bets will be void if the scheduled number of overs are reduced by more than 20% and the team is not all out and has not reached a target to win the match, unless market already settled.
Same Game Multis – Cricket specific rules
31.29 BETBUILDER WAGERING RULES - CRICKET The following document details the rules under which all singles and same game multi (SGM) BetBuilder cricket bets will be settled. A BetBuilder SGM bet is the aggregate bet comprised of all constituent selections. Any reference to a ‘bet’ within this document refers to the entire contents of a BetBuilder betslip. Any reference to a ‘selection’ refers to one selection within the related bet. 1. SELECTION AND BET RESULTS All cricket SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless explicitly specified within this document, will be settled as a loser. If one or more selections in any bet are resulted as void for any reason (such as a selected player not participating in the match – see section 4), the entire bet will be resulted as void. For instance, selections on a team to win a match where the game finishes in a tie or draw, regardless of whether the final result has been determined with or without extra innings or Super Overs, and even where the tie or draw may not have been offered through BetBuilder, will be settled as losers. Similarly, ‘Team to hit most sixes’ selections where neither team hits a six will be settled as losers, regardless of whether a ‘Neither team will hit a six’ selection was available as an alternate selection or not. If an innings finishes without any wickets being taken, then wicket-taking selections such as ‘First wicket-taker’ for that innings will be settled as losers. ‘Dead heat’ results such as ‘Player to top-score for his/her team’, where the highest score on the team was jointly reached by two more or players, will likewise be settled as losers. 2. EXTRA INNINGS / SUPER OVERS / ONE-OVER ELIMINATORS BetBuilder bets placed on cricket matches are not inclusive of any extra innings, Super Overs, OneOver Eliminators, or equivalent methods for determining winners of tied matches. Match winner selections, along with all other markets, will be settled inclusive only of the regular match innings (i.e. 20 overs per team for Twenty20 games – if a match is tied and goes to a Super Over, the match will be settled as a tie, regardless of the outcome of the Super Over). BetBuilder Wagering Rules – Cricket 2 3. REDUCED / LIMITED OVERS Any reduced amount of play in a cricket match (one ball or more), due to weather or any other causes, will cause all currently active betslips to be voided. For the purposes of this rule, an active betslip is one that has not already achieved a settlement status at the time of the confirmation of reduced overs, as per the same parameters in Section 6 of this document relating to betslips in abandoned matches. 4. PLAYER-SPECIFIC MARKETS All player selections will be considered active if a player participates as an active player at any point of the relevant match, regardless of whether the selection in question references a specific phase of the match (i.e. batting/fielding/bowling) that the player may not have participated in. If a player never participates in the match at any point as an active player, selections specific to that player (and therefore the entire bet as per Section 1) will be void. For instance, a selection on a certain player to hit a six or take a wicket would be active (and therefore settled as a loser) if that player only participated in the game as a substitute fielder, and did not bat or bowl in the match. However, if that player was injured shortly before the game commenced, was withdrawn from the team and never took the field, or was an unused substitute, the selection and therefore bet would be void. 5. POSTPONED AND INCOMPLETE MATCHES Where a match is postponed or incomplete, and subsequently resumed or played within 24 hours (inclusive) of the original scheduled start time, all bets will stand. All bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void. Once the 24 hours have expired, all bets are void and stakes will be refunded. Matches where the start date/time has been altered well in advance (e.g. to ease fixture congestion) may not be classified as postponed, at Sportcast’s discretion. Decisions made in this regard will be communicated to all clients by Sportcast in a timely fashion. 6. ABANDONED MATCHES If a game is abandoned prior to commencement, it falls within the 24-hour rule for postponed matches as described above. If it is abandoned after commencing but before its natural end point, the following rules apply: BetBuilder Wagering Rules – Cricket 3 1. SGMs will be void if they include at least one selection involving a player who has not yet entered the match as an active player. The rules outlined below are all applied subject to and subsequent to the application of this rule. 2. If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner. For example, a 2-leg SGM containing an over total runs selection and a certain player to hit a six, where that runs total has been reached and the player in question did hit a six before the game was subsequently abandoned, will be treated as a winner. In this case, the abandonment had no impact on either selection. The same would not apply to an under total runs selection where a game is abandoned while the total score is still under the chosen number, as the abandonment would impact that outcome. 3. If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded. For example, an SGM including a team to win the toss selection, where the other team won it and the match was subsequently then abandoned, will be treated as a loser. In this case, the bet had already lost, and this outcome could not be affected in any way by whether the game was subsequently abandoned or not. 4. If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total runs selection, in a game abandoned while the total runs are still below the required amount, will be treated as void. In this case, the total runs selection was still undecided and may have won or lost but for the abandonment, so the bet will be voided. 5. As per Section 3 of the document, the parameters for betslips in abandoned matches also apply to matches where total overs are reduced. As such, at the time of confirmation of the reduction, bets where every selection has already won or at least one selection has irrevocably lost will be resulted as winners or losers respectively, and all other bets will be voided. 7. VENUE CHANGES If the venue of a match is changed from the one advertised, all bets on that match will be voided. BetBuilder Wagering Rules – Cricket 4 8. SPECIFIC MARKET RULINGS 1. Retired batsman – in the event of a batsman retiring for any reason, all relevant batting markets for the batsman will be settled on his or her runs scored at the time of their retirement (as if they had been dismissed by the fielding team). 2. Total team runs – all team total run markets stand regardless of the outcome of the toss. For example, in a Twenty20 match, ‘Team A to score 150+ runs’ is settled (as a loser) even when Team B bats first and scores a total of 140 runs. 3. Who will be top scorer/bat for their team/in the match? – As per Section 1, any ties or dead heats in these markets will be settled as losing selections. If an unquoted/unpriced player is the top scorer, all selections in these markets will be settled as losers. 4. Who will take a wicket? – These markets concern bowlers taking wickets. Run outs will not be classified as wickets for either the relevant bowler or for the player who ran the batsman out. ‘Mankad’ run outs, whereby the bowler runs out the non-striking batsman prior to a delivery, do not count as wickets for the bowler. 5. Who will hit a four/six? – A four or six is any individual ball which the batsman scores four or six runs from, whether via boundaries or by running between the wickets. These runs must be attributed to the batsman (i.e. extras are not included). 6. A hat-trick to be taken in a match – A hat-trick is defined as a bowler successfully dismissing three batsmen with consecutive deliveries (with run outs not counting as dismissals for this purpose). The deliveries may be separated across different overs from the same bowler (e.g. wickets on the 5th and 6th balls of a bowler’s over, and another on the 1st ball of his very next over), but must be three consecutive deliveries by the same player
32. Cycling
32.1 Cycling bets are settled as per the official classification listing at the time of the podium presentation. Any overturned decisions are not recognised for betting purposes.
32.2 Outright markets are conducted on an "All-In" basis. No refunds will be given for non-starters. This will include any Group Betting where the number of competitors is 9 or more.
32.3 For any Head to Head bets, both cyclists must cross the starting line for bets to stand.
32.4 For any Head to Head bets, if a cyclist retires, the other cyclist who finishes the race is deemed the winner. If both cyclists retire, whoever retired second is deemed the winner. If this cannot be determined all bets are void.
32.5 For Team Matchups, all nominated riders of a team must start the event for bets to stand.
33. Darts
33.1 At least 3 legs must be played or bets will be void unless otherwise specified.
34. Golf
34.1 Bets are refunded for any player that does not tee off in any tournament.
34.2 All Tournament Betting includes any playoff holes.
34.3 For the Place portion of Each Way bets and other placing bets (i.e. Top 10), the dead heat rule will apply for players tied for the bottom position.
34.4 When a tournament is shortened, wagers will be settled on the official result regardless of the number of rounds played. If any bets have been placed at the conclusion of a day's play in a tournament where there is no further play, those bets will be void and refunded.
34.5 If a tournament is officially abandoned or not completed within 14 days of commencement, all wagers are void unless a result has already been reached.
34.6 In all Tournament Group Betting and Tournament Head to Head markets (i.e. Tournament Head to Heads, Nationality, Tournament Group and Trio Betting), all players must complete 36 holes for bets to stand. Playoffs are excluded for betting purposes. All players must complete 18 holes for Round Match betting (i.e. Matchups, 2 & 3 Balls).
34.7 In any group market, the winner is the player who completes the most holes, and if the players have completed the same number of holes, the player with the lowest score is deemed the winner.
34.8 For any market featuring a player to lead at the end of round, that round must reach completion for bets to stand.
34.9 In any Make/Miss the Cut market, the player must complete at least 36 holes for bets to stand.
34.10 A player is deemed to have made the Cut, if the player is eligible to play the round after the Cut is made even if the player chooses not to play on.
34.11 For top x markets, all bets are paid after the completion of the nominated regulation holes. i.e. if 6 players make a playoff, all 6 players get paid at 5/6 of the face value of the ticket for the purposes of top 5 betting.
34.12 A player is not deemed to have completed the holes played in a round if they are not awarded a score for the round completed. If they are disqualified but still receive an official score, the round is deemed complete.
35. Elections
35.1 All-In betting applies to every market unless otherwise stated. No bets will be refunded if a selection does not ultimately stand for an election or leadership position for any reason (e.g. ineligibility, disqualification, withdrawal, failure to stand, or any other reason).
35.2 Markets will be resulted based on the official result of an election or relevant process in accordance with the official rules for determining the winner of an election (or other process) in the relevant jurisdiction.
35.3 Temporary or caretaker leaders installed in advance of any scheduled leadership contest or official selection process do not count.
US Presidential Election
35.4 This market will be settled according to the candidate that has the most projected Electoral College votes won at the 2024 presidential election. In the event that no Presidential candidate receives a majority of the projected Electoral College votes, this market will be settled on the person chosen as President in accordance with the procedures set out by the Twelfth Amendment to the United States Constitution.
35.5 This market will be settled once both the projected winner is announced by the Associated Press and the losing candidate concedes. If the losing candidate does not concede, or if there is any uncertainty around the result (for instance, caused by recounts and/or potential legal challenges), then the market will be settled on the winner decided by Congress, on the date on which the Electoral College votes are counted in a joint session of Congress.
35.6 This market will be void if an election does not take place in 2024. If more than one election takes place in 2024, then this market will apply to the first election that is held.
35.7 If there is any material change to the established role or any ambiguity as to who occupies the position, then PLAYWEST may determine, using its reasonable discretion, how to settle the market based on all the information available to it at the relevant time.
35.8 PLAYWEST reserves the right to wait for further official announcements before the market is settled.
35.9 If any candidate withdraws or does not ultimately stand for the election for any reason, including death or ineligibility, all bets on the market will stand.
35.10 While PLAYWEST endeavours to ensure its markets remain up-to-date, bets placed on a result that has already been unequivocally determined will be void (e.g. bets placed on a candidate after they have withdrawn).
35.11 Additional candidates may be added to this market on request.
35.12 These market specific rules for the US Presidential Election will prevail to the extent of any inconsistency with any other term or condition in these Terms.
36. Entertainment
36.1 Entertainment covers betting markets which relate to non-sporting or racing events, such as current affairs, television awards shows, reality television shows and similar events.
36.2 Wagers on these markets are generally limited to singles only. Specific rules and conditions relating to these markets may be displayed on the website as required.
36.3 In the event that an event does not take place or is cancelled, bets on the event will be deemed void and wagers will be refunded.
36.4 In the event there is a draw or tie with any selection dead heat rules will apply.
37. e-Sports
37.1 All e-Sports bets will be settled in accordance with the official results of the match/tournament/race/event (as applicable) as declared by the official organiser, administrator or governing body as officially published on the website by the applicable organiser, administrator, or governing body.
37.2 In the event of a change in the number of maps (where appropriate) to be played, all bets will be void except for match bets (provided than an official result is declared) and first map bets.
37.3 In the event that an e-Sport race, tournament, match, event or map is not completed due to retirements or disqualifications, all bets will be void except those bets on the completed e-Sports match or maps, which will stand. All bets will stand on a retired or disqualified player except where the e-Sports race, tournament, match, event or map is not completed.
37.4 If a player of an individual eSport (i.e. not a team event) withdraws prior to the start of their event, all bets on that player will be void.
37.5 If there is a replacement player or ‘stand in’ for any team in an e-Sport event, all bets will stand.
38. Gridiron (American Football)
38.1 All bets are paid on the official final score, which includes any overtime that is played unless otherwise specified.
38.2 All matches must run to the completion of the designated normal time period, in order for bets to stand.
38.3 If a game is abandoned, postponed to another date, the game must resume within 24 hours otherwise single bets are void and wagers will be refunded. Affected multiple wagers (parlays) will be recalculated excluding that leg.
38.4 Where there is a flat line (i.e. 7.0), and the result falls on that flat number, all wagers are void and refunded. Affected multiple wagers (parlays) will be recalculated excluding that leg.
Same Game Multis – NFL specific rules
38.5 All NFL SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless otherwise stated, will be settled as a loser.
38.6 For example, SGM selections on a team to win a match where it is a tie after overtime, even where the draw or tie may not have been offered, will be settled as losers. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers. If a quarter, half or match finishes scoreless, then touchdown or point-scoring selections for that period (e.g. Player to Score a 1st Half Touchdown) will be settled as losers.
38.7 If one or more selections in any SGM bet are resulted as void due to the player(s) in question not participating in a game, the entire bet will be resulted as void. Selections voided for other reasons (game abandonment or postponement) will be resulted according to the rules outlined in this section.
38.8 For SGMs, all NFL matches will be settled on the official declared result including any overtime.
38.9 All second half and fourth quarter market SGM selections do include overtime if it occurs.
38.10 All player SGM selections will be considered active if a player participates in at least one play at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player does not participate in a single play during a match, selections specific to that player will be void.
38.11 If a match is postponed or incomplete, all SGM bets will stand if the game is subsequently resumed or played within the same scheduling week of the NFL schedule (Thursday – Wednesday local stadium time) as the originally scheduled start time. All SGM bets placed on games which are postponed and commence outside their originally designated scheduling week will be void, and stakes will be refunded.
38.12 If a game is abandoned prior to commencement, it falls within the same scheduling week rule for postponed matches as described in the previous point.
38.13 If a game is halted after commencing but prior to completion, and it is not resumed and completed within the same scheduling week, the following rules apply:
(a) SGMs will be void if they include at least one selection involving a player who has not yet been on the field for at least one play. The rules outlined below are all applied subject to and subsequent to the application of this rule.
(b) If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner.
(c) If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded.
(d) If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void.
38.14 If the venue of a match is changed from the one advertised, all SGM bets on that match will be voided.
Same Game Multis – NCAAF specific rules
38.15 All NCAAF SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win will be settled as a loser, unless otherwise stated.
38.16 For example, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers. If a quarter, half or match finishes scoreless, then touchdown or point-scoring selections for that period (e.g. Player to Score a 1st Half Touchdown) will be settled as losers.
38.17 If one or more SGM selections in any bet are resulted as void due to the player(s) in question not participating in a game, the entire bet will be resulted as void. Selections voided for other reasons (typically game abandonment or postponement) will be resulted according to the rules outlined below for those occurrences.
38.18 For SGMs, all NCAAF matches will be settled on the official declared result including any overtime.
38.19 All second half and fourth quarter market SGM selections do include overtime if it occurs. For example, a total second half points selection would include the points scored in both the second half and overtime.
38.20 All player SGM selections will be considered active if a player participates in at least one play at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player does not participate in a single play during a match, selections specific to that player will be void.
38.21 If a match is postponed or incomplete, all bets will stand if the game is subsequently resumed or played within the same scheduling week of the NCAAF schedule as the originally scheduled start time. All bets placed on games which are postponed and commence outside their originally designated scheduling week will be void, and stakes will be refunded.
38.22 If a game is abandoned prior to commencement, it falls within the same scheduling week rule for postponed matches as described above. If it is halted during play, and then resumed and completed during the same scheduling week, all bets will stand. If a game is halted after commencing but prior to completion, and it is not resumed and completed within the same scheduling week, the following rules apply:
(a) SGMs will be void if they include at least one selection involving a player who has not yet been on the field for at least one play. The rules outlined below are all applied subject to and subsequent to the application of this rule.
(b) If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner.
(c) If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded.
(d) If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled.
38.23 If the venue of a match is changed from the one advertised, all SGM bets on that match will be voided.
39. Handball
39.1 All bets are paid on the result from the official governing body. Match must run to completion for bets to stand otherwise all bets will be refunded.
40. Ice Hockey
40.1 For all NHL matches, all Match Winner, Line and Totals markets include any overtime and shootout. If a shootout takes place to decide the outcome of a match, only one goal will be awarded to the winning team. The only market to be resulted at the conclusion of normal time is the Regulation Winner market.
40.2 All matches must run to the completion of the designated normal time period in order for bets to stand.
40.3 If a game is abandoned, postponed to another date, the game must resume within 24 hours otherwise single bets are void and wagers will be refunded. Affected multiple wagers (parlays) will be recalculated excluding that leg.40.1
Same Game Multis – Ice Hockey specific rules
40.4 All ice hockey SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win, unless otherwise stated, will be settled as a loser. If one or more selections in any bet are resulted as void for any reason, the entire bet will be resulted as void.
40.5 For example, SGM selections on a team to win a match where it is a draw after overtime (or normal time if no overtime is to be played) will be settled as losers, even where the draw or tie have not been offered. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not. If a period finishes scoreless, then goalscoring selections such as First or Last Goalscorer for that period will be settled as losers.
40.6 For SGMs, all ice hockey matches will be settled on the official declared result including any overtime and shootouts. Goals scored in shootouts are disregarded for SGM settlement purposes. The goal assigned to the score of a winning team after a shootout (e.g. the only goal in a game that finishes 0-0 after overtime and therefore 1-0 after the shootout) counts for the purposes of total game score and total team goal selections, but is not assigned to a player and does not count towards the settlement of any player scoring markets.
40.7 All third period market SGM selections do include overtime and the resultant goal from shootouts if they occur. For example, a total third period goals selection would include the goals scored in both the third period and the winning goal from either overtime or resulting from the shootout.
40.8 All player SGM selections will be considered active if a player takes to the rink as an active player at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player never enters the rink during a match, selections specific to that player will be void.
40.9 Where a match is postponed or incomplete, and subsequently resumed or played within 24 hours (inclusive) of the original scheduled start time, all SGM bets will stand. All SGM bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void. Once the 24 hours have expired, all bets are void and stakes will be refunded.
40.10 If a game is abandoned prior to commencement, it falls within the 24-hour rule for postponed matches as described above. If it is abandoned after commencing but before its natural end point, the following rules apply:
(a) SGMs will be void if they include at least one selection involving a player who has not yet entered the rink as an active player.
(b) If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner.
(c) If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded.
(d) If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void.
40.11 If the venue of a match is changed from the one advertised, all SGM bets on that match will be voided.
41. Mixed Martial Arts/UFC
41.1 The official start of the fight is when the bell is sounded for the beginning of the first round.
41.2 All bets will be settled according to the official result declared by the event's governing body immediately after the end of the fight. Any subsequent appeals or amendments to the result will not be taken into account for settlement purposes.
41.3 If a fight is postponed and rescheduled to take place within 48 hours of the original start time then all bets will stand. If the fight does not take place within 48 hours then all bets will be void.
41.4 If one of the contestants is replaced by a substitute, bets on the original bout will be void.
41.5 Wagers on either fighter to win include points, technical knockout (TKO), knock out (KO) or disqualification.
41.6 If a price is offered for the Draw, in the event of a Draw all wagers on either fighter to win will all be losing bets, and the Draw will be the winning option. If there is a “technical draw” determined by the referee due to an accidental cut or similar, then the bout is deemed a no contest and all wagers will be void and stakes refunded. If there is no draw listed in the betting then dead heat rules apply, and all bets are paid as half face value.
41.7 In “Pick the Round” betting, if a fighter fails to answer the bell, the fight will be deemed to have ended in the previous round.
41.8 If there is a change to scheduled number of rounds, bets based on the number of rounds or referring to a specific round will be void but all other bets will stand.
41.9 The official stopping of a round before the sounding of the bell does not constitute a full round. A full round is only considered for wagering purposes to have been completed when the bell sounds signifying the end of the round.
41.10 If a fighter withdraws, is disqualified or fails to come out for the next round, bets will be settled on his opponent having won the bout in the previous round.
41.11 If a fight is stopped before the scheduled number of rounds has been completed, or if a fighter is disqualified, bets will be settled on the round in which the fight was stopped.
41.12 For all stat based markets and for any official ruling, ufc.com will be the source of all results.
41.13 An Over/Under (total) listed on a fight represents the total number of completed rounds. The halfway point of a round is at exactly two minutes and thirty seconds into a five-minute round. Thus, 2 and a half rounds would be two minutes and thirty seconds of the 3rd round.
42. Motor Racing
42.1 All bets placed on Motor Racing are settled as per podium presentation. Any overturned decisions after the podium presentation are not recognised for betting purposes.
42.2 All outright markets are conducted on an "All-In" basis. Therefore, no refunds are paid on any competitor who is a non-starter.
42.3 For Head-to-Head matchups, both drivers must cross the starting line for bets to stand.
42.4 On Safety Car "Yes/No" markets, a virtual safety car will not count as a Safety Car.
42.5 The Dead Heat rule will apply to first retirement bets, where more than one competitor retires on the same lap number.
43. Netball
43.1 All bets on Match Winner, Line and Totals markets are paid on the official final score, which includes any overtime that is played unless otherwise specified.
43.2 All matches must run to the completion of the designated normal time period, in order for bets to stand.
43.3 All Margin Bets and Half Time/Full Time Doubles are paid on the result at the end of normal time. Extra time is not included.
43.4 If a match finishes in a draw and no extra time is played, all head-to-head bets are paid under the Dead Heat Rule. i.e. all bets are paid at half face value of the ticket.
43.5 If a game is abandoned, postponed to another date, the game must resume within 24 hours, otherwise single bets are void and wagers will be refunded. Affected multiple wagers (parlays) will be recalculated excluding that leg.
44. Olympic Games
44.1 All wagers are settled as per result at medal/podium ceremony. In the event of a disqualification, the medal/podium ceremony will count as the final result and determine settlement of bets. For the Olympic Games all events will be settled on the official IOC results at the time of the medal/podium ceremony only.
44.2 Unless otherwise stated in the market or the Specific Rules below; all bets will be settled according to the Rules for the relevant sport and/or the relevant Sports Betting Rules.
44.3 The Dead Heat Rule applies to all markets.
44.4 Where an event is postponed and played within 30 days of the original scheduled date, all bets stand. Once the 30 days have expired, all single bets are void and wagers will be refunded while affected MultiBets will be recalculated excluding that leg.
44.5 In the event of a match not taking place, bets of this match are deemed void.
45. Rugby League
45.1 Payouts are based on the official declared result.
45.2 All bets for all markets are settled based on regulation time, save and except for bets in respect of Extra Time Markets (where Extra Time affects settlement). For settlement purposes, results of Extra Time Markets will only include play during Extra Time and will not be affected by shoot-outs.
45.3 Dead heat rules apply to any head-to-head bet that doesn’t offer a draw or equivalent option.
45.4 If a match is abandoned either before it starts or before the end of the second half (and not played to a finish within the next 36 hours as per general rules), then all bets will be void except for those where the outcome has already been unconditionally determined, for example first try scorer where a try has been scored. For Time of First/Last Try Markets, payouts are based on the official clock.
45.5 All Try Scorer bets are based on who is recorded as the try scorer on the official NRL site. For First Match/First Team Try Scorer markets, penalty tries are ignored for the purposes of first try scorer betting. If no player is credited with a try, and only deemed a “Penalty Try” then this try is not counted in any player try scoring markets.
45.6 For the ‘Any Time Try Scorer‘ market, all bets on players not starting the match (i.e. do not start and/or do not come on as a substitute) will be void.
45.7 Any bet on a player is refunded if they are not in the squad of 17.
45.8 If a match is no longer to be played at the advertised venue, all bets on that match will stand provided that the venue has not been changed to the opponent's ground (or in the case of international matches, provided the venue doesn’t move to the opponent’s country).
45.9 Any bets placed on the “Most Losses” market, are paid on the team which loses the most games throughout the season. Points deducted because of breaches of rules or regulations are excluded for resulting purposes. In the event of more than one team having the same number of losses, the position will be determined by “For and Against” as published by the governing body.
45.10 All bets placed on the Top-NSW and Top Non-NSW markets include any finals action. If more than one team gets eliminated in the same week of the finals then Dead Heat Rules Apply.
45.11 All bets placed on the Halfway leader market are decided at the halfway point of the season, unless a specific round is nominated. If two or more teams are on the same amount of competition points, the team with the best for and against are deemed the winner of this market.
45.12 NRL Fantasy markets will be settled in accordance with the official NRL Fantasy scores taken from the NRL website (www.nrl.com). Please note, NRL Fantasy scores may change slightly straight after completion of match, markets will be resulted on final official scores.
Same Game Multis – Rugby League specific rules
45.13 All Same Game Multi selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win will be settled as a loser.
45.14 For instance, SGM selections on a team to win a match where the game finishes in a draw, whether the final result has been determined with or without extra time, and even where the draw or tie may not have been offered, will be settled as losers. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers, regardless of whether a ‘neither team to reach X’ selection was available as an alternate selection or not. If a half or match finishes scoreless, then goal or point-scoring selections such as First or Last Tryscorer for that period will be settled as losers.
45.15 For Same Game Multis, all matches will be settled on the official declared result including any extra time.
45.16 For SGMs, all second half market selections do include extra time if it occurs. For example, a total second half points selection would include the points scored in both the second half and extra time.
45.17 All player SGM selections will be considered active if a player takes to the field of play as an active player at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player never enters the field of play during a match, selections specific to that player will be void.
45.18 When a match is postponed or incomplete and played within 24 hours of the original scheduled start time, all bets stand. All bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void. Once the 24 hours have expired, all bets are void and stakes will be refunded. This rule also applies to a match that is abandoned prior to commencement.
45.19 If a match is abandoned after commencing but before its natural end point, the following rules apply:
(a) SGMs will be void if it includes at least one selection involving a player who has not yet entered the field of play. The rules outlined below are all applied subject to and subsequent to the application of this rule.
(b) If every selection within a SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner.
(c) If a single selection of a SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded.
(d) If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void.
45.20 If the venue of a match is changed from the one advertised, all SGM bets on that match will be voided.
46. Rugby Union
46.1 Payouts are based on the official declared result, including the end of any additional extra time. If the result of a match is a Draw after extra time, Dead Heat rules apply for Head-to-Head markets. Conditions do apply to some specific markets, namely with a Draw as any option. HT/FT Doubles and all Margin Bet types are resulted at the end of normal time, excluding any extra time played. A price for the Draw will always be included in Margin Betting.
46.2 When a match is abandoned or postponed and played within 7 days of the original scheduled date, all bets stand. Once the 7 days have expired, all single bets that have not already reached a conclusion are void and wagers will be void. Any MultiBet will be recalculated to exclude that leg.
46.3 If a match does not commence or is cancelled prior to the conclusion of the 1st half, all bets are VOID regardless of the official result. If a match is abandoned in the second half, the match result is paid and all other markets are void unless there has been an unconditional outcome reached.
46.4 Any bets placed on the "Most Losses" market, are paid on the team which losses the most games throughout the season. Points deducted because of breaches of rules or regulations are excluded for resulting purposes. In the event of more than one team having the same number of losses the position will be determined by "For and Against" as published by the governing body.
46.5 For Time of First/Last Try Markets, payouts are based on the official clock.
46.6 Any bet on a player is refunded if they are not in the squad of 22.
46.7 In the case of a Penalty Try being the First Try – all First Try Scorer bets carry over to the 2nd Try. If a Penalty Try is the Last Try, all Last Scorer bets pay on the 2nd last Try Scorer.
46.8 All bets stand regardless of venue change.
46.9 For Six Nations betting, the grand slam refers to a victory against all other teams in the competition. The Triple Crown refers to one of England, Scotland, Ireland or Wales defeating the three other teams in the market. Draws are not considered victories.
46.10 For the purposes of determining the outcome of any Try Conversion market, a penalty try will not be considered if 7 points are automatically awarded (no conversion attempt). In this case, the outcome of any Try Conversion market will be determined based on the occurrence of the next 5 point try scored where a conversion attempt is made.
Same Game Multis – Rugby Union specific rules
46.11 All rugby union SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win will be settled as a loser, unless otherwise stated. If one or more selections in any bet are resulted as void for any reason, the entire bet will be resulted as void.
46.12 For example, SGM selections on a team to win a match where the game finishes in a draw, whether the final result has been determined with or without extra time will be settled as losers. Similarly, ‘Race to X’ selections where neither team reaches the selected score will be settled as losers. If a half or match finishes scoreless, then goal or point-scoring selections such as First or Last Tryscorer for that period will be settled as losers.
46.13 For SGMs, all rugby union matches will be settled on the official declared result including any extra time.
46.14 All second half market SGM selections do include extra time if it occurs. For example, a total second half points selection would include the points scored in both the second half and extra time.
46.15 All player SGM selections will be considered active if a player takes to the field of play as an active player at any point of the relevant match, regardless of whether the selection in question references a specific period of the match. If a player never enters the field of play during a match, selections specific to that player will be void.
46.16 Where a match is postponed or incomplete, and subsequently resumed or played within 24 hours (inclusive) of the original scheduled start time, all bets will stand. All SGM bets placed on games played which commence more than 24 hours past the originally scheduled start time will be void.
46.17 If a game is abandoned prior to commencement, it falls within the 24-hour rule for postponed matches as described above. If it is abandoned after commencing but before its natural end point, the following rules apply:
(a) SGMs will be void if they include at least one selection involving a player who has not yet entered the field of play. The rules outlined below are all applied subject to and subsequent to the application of this rule.
(b) If every selection within an SGM on the game is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner.
(c) If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded.
(d) If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled.
46.18 If the venue of a match is changed from the one advertised, all SGM bets on that match will be voided.
47. Snooker
47.1 For bets to stand both players must start the match and the match must run to completion.
48. Soccer
48.1 All bets are paid on the result at the end of normal time. This includes any injury time added by the referee. Extra time and penalty shootouts do not count in determining the final result of any match where a Draw price is quoted.
48.2 For some matches, a "To Qualify/Progress or Tournament Winner" market may be available. For these markets, no Draw price is quoted therefore the result is paid at the conclusion of the match whether that be in normal time, extra time or after a shootout.
48.3 All exotic markets unless specified are always paid at the conclusion of normal time (including injury time).
48.4 When a match is abandoned or postponed and played within 2 days of the original scheduled date, all bets stand. Once the 2 days have expired, all single bets that have not already reached a conclusion are void and wagers will be void. Any MultiBet will be recalculated to exclude that leg.
48.5 In the event a match does not run for 45-minute halves (plus injury time) all bets on the match are void, unless the length of the halves is known well in advance of betting and the odds are priced accordingly.
48.6 For all "First Goal Scorer" markets, "To Score A Goal" markets, etc. – if no goals are scored all bets are deemed losers.
48.7 For the purposes of First Goal Scorer/ Any Time Goal scorer markets etc, an Own Goal is ignored for these markets. In the case of "First Goal Scorer" all bets carry over to the second goal scorer. In the event there are no further goals scored all bets are deemed losers. For all other player-based goal scorer markets any own goal scored is ignored.
Same Game Multis – Soccer specific rules
48.8 All football SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner. A selection that does not win will be settled as a loser, unless otherwise stated. If one or more selections in any bet are resulted as void for any reason, the entire bet will be resulted as void.
48.9 For example, a ‘Team A to win in extra time’ selection in a match that did not advance to extra time would be settled as a loser, as would a ‘Team to get most corners’ selection where both teams record the same number of corners. If a half, full match or relevant period of a match finishes scoreless, then goal-scoring selections such as ‘First player to score’ for that period will be settled as losers.
48.10 SGM bets apply exclusively to the 90 minutes of regulation time plus injury time, unless it is explicitly stated the bet applies to extra time and/or penalties. Where such wording does exist, it will be applied on a selection-by-selection basis; the remaining selections of the bet will be settled on the regulation plus injury time result. For example, a match tied after regulation and injury time, where one team goes on to win in either extra time or penalties, will be settled with the match result of a draw. Match officials determine whether the full 90 minutes and injury time is to be played or has been played.
48.11 For SGMs, all markets will be settled on the result and events of a match as per the most authoritative immediately available sources. Resettling of markets may be undertaken where those sources contained errors that were later amended, but substantive retrospective changes to match results, such as dubious goals panels or results being reversed or overturned due to ineligible players, will not alter settlement.
48.12 If a player never enters the field of play during a match as an active player (i.e. a member of the starting eleven, or a substitute brought onto the pitch), SGM selections specific to that player, and therefore the entire bet, will be void. This rule refers to any player-related markets involving goals, cards, or any other individual statistics, and is supplemented by the period-related player selection rules below.
48.13 The periods (a) – (f) below are sections of matches that can be selected in conjunction with the markets listed in the ‘Same Game Multi Specific Market Ruling’ section below. They are settled as per the following parameters:
(a) 90 mins – This refers to the 90 regulation minutes of a match, plus injury time. Match officials determine whether the full 90 minutes and injury time is to be played or has been played. Any event occurring before the official start of the match, during the half time break (any time after the whistle for half time and before the start of the second half) or after the final whistle do not count.
(b) 1st 10 mins – This refers to the first 10 minutes of the match (00:00 to 09:59). Corners, penalties or free kicks awarded in this period but not taken until after 10:00 will not count. Any event that occurs after 10:00 or later within the match will not count. Any event occurring before the official start of the match does not count.
(c) 1st half – This refers to the first half of the match only, including any injury time minutes played within it. Any event occurring before the official start of the match or during the half time break (any time after the whistle for half time) will not count.
(d) 2nd half – This refers to the second half of the match only, including any injury time minutes played within it. Any event occurring before the second half (first half or during the half time break) or after the final whistle will not count.
(e) Each half – This refers to an event happening in both halves of the match. If the chosen event happens in neither half, or within only one half of the match, this will be deemed a losing selection. Any event occurring before the official start of the match or during the half time break (any time after the whistle for half time and before the start of the second half) or after the final whistle will not count.
-Each half player-related selections will stand if the player participates in any part of the first half of the match. If the player does not participate in the first half, then ‘each half’ player selections will be voided.
(f) Either half – This refers to an event happening in one or both halves of the match. If the chosen event does not happen within the match this will be deemed a losing selection. Any event occurring before the official start of the match, during the half time break (any time after the whistle for half time and before the start of the second half) or after the final whistle will not count.
-‘Either half’ player-related selections will stand if the player participates in the match at any point. For example, a selection on a player to score in either half will be settled as a winner if they score in the first half, but are substituted at half time or earlier, and do not participate in the second half at all. Either half selections on a player who does not participate in the match at all will be voided.
48.14 Where a match is postponed or incomplete, and subsequently resumed or played within 48 hours (inclusive) of the originally scheduled start time, all SGM bets will stand. All SGM bets placed on games played which commence more than 48 hours past the originally scheduled start time will be void. Matches which have had their start time altered well in advance of their scheduled commencement may not be classified at postponed at our discretion.
48.15 Matches will be deemed as abandoned if they commence, but then do not reach their natural conclusion within 48 hours of the originally scheduled start time.
48.16 If a match is abandoned prior to commencement, it falls within the 48-hour rule for postponed matches as described above. If it is abandoned after commencing but before its natural end point, the following rules apply:
(a) SGMs will be void if they include at least one selection involving a player who has not yet participated in the match as an active player. The rules outlined below are all applied subject to and subsequent to the application of this rule.
(b) If every selection within an SGM on the match is already a winner where the fact of abandonment had no impact on the outcome of each selection, the SGM in its entirety will be treated as a winner.
(c) If a single selection of an SGM has lost and a match is then abandoned, the SGM will be treated as a loser, where regardless of the fact of abandonment, the selection(s) in question had been irrevocably concluded.
(d) If there are no losing selections within an SGM and at least one void selection at the time of a match abandonment, the SGM will be treated as void. This rule applies where one or more selections are still undecided at abandonment, and may have won or lost if the game had been completed as scheduled. For example, an SGM including an over total goals selection, in a game abandoned while the total goals are still below the required amount, will be treated as void.
48.17 If the venue of a match is changed from the one advertised, all SGM bets on that match will be voided. For matches played at a neutral venue, all bets will stand regardless of the order in which the teams are listed, and of whether or not the game is or had been explicitly listed as being played at a neutral venue.
48.18 Same Game Multi - Specific Market Rulings
48.18.1 Who will win? – You are betting on the result, i.e. Team A, Draw or Team B.
48.18.2 Who will score? – You are betting on whether a nominated player will score a goal. Own goals do not count towards this market.
48.18.3 Who will get carded? – You are betting on whether the nominated player will receive a yellow or red card. Only cards shown to players currently on the pitch within the match will count. Cards shown to managers, players on the bench or after the match do not count.
48.18.4 How many match/team corners? – You are betting on whether the total number of corners will be above or below the numbers quoted. Only corners that are taken will count. Corners that are indicated as given but subsequently not taken will not count. If a corner is retaken, it will only count as one corner. Corners in extra time do not count towards the total.
48.18.5 How many team goals? – You are betting on how many goals a nominated team will score. Own goals committed by the opposing team are included in the settling of this market.
48.18.6 How many match/team booking points? - You are betting on whether the total number of booking points is above or below the stated total. Cards issued in extra time do not count towards the total, nor do booking points received before kick-off and/or after the final whistle. Only cards shown to players currently on the pitch will count. Cards shown to managers or substitutes do not count towards the total.
(a) Yellow card = 10 & red card = 25 booking points respectively. If a player receives 2 yellow cards and is consequently shown a red card, the player receives a total of 35 booking points.
48.18.7 How many match/team cards? – You are betting on whether the total number of cards is above, below or equal to the stated total. Extra time does not count towards the total nor do booking points received before kick-off and/or after the final whistle. Only cards shown to players currently on the pitch will count. Cards shown to managers or substitutes do not count towards the total.
(a) Yellow card = 1 & red card = 2 respectively for the purposes of this market. If a player receives 2 yellow cards and is consequently shown a red card, the player receives a total of 3 cards. No player can receive more than 3 cards for settlement purposes. A player receiving a yellow card then a straight red card receives 3 cards for settlement purposes. A straight red on its own counts as 2 cards for settlement purposes.
48.18.8 What else will happen/What else will happen to a team? – You are betting on whether a nominated event will occur either in the match or to a selected team respectively, such as:
(a) Penalty awarded – Whether a penalty will be taken (and subsequently missed/scored). Penalties awarded but rescinded, for any reason, and subsequently are not taken will not be deemed a winning selection.
(b) Penalty missed – Whether a penalty will be missed. This is any penalty taken that does not result in a goal from that kick directly. If a penalty is ordered to be retaken, the original penalty will not count towards any official settlement. Only a completed penalty outcome is applicable. If a penalty rebounds from either the woodwork or the goalkeeper and is touched again before a goal is awarded, this will be deemed as a miss.
(c) Penalty scored – Whether a penalty will be scored. This is any penalty taken that results in a goal directly from this kick. If a penalty rebounds from either the woodwork or the goalkeeper and is touched again before a goal is awarded, this will be deemed as a miss. Penalties awarded but rescinded and subsequently not taken will not be deemed a winning selection.
(d) 2+ penalties awarded – Whether two, or more, penalties will be taken (and subsequently missed/scored). Penalties awarded but rescinded and subsequently not taken will not be deemed as a penalty awarded.
(e) 2+ penalties scored – Whether two, or more, penalties will be scored. Penalties scored but ordered to be retaken, the original penalty will not count.
(f) Free kick goal – Whether a free kick will be scored. Any bets involving free kick goals must be scored directly from a free kick. Penalties do not count. The player taking the free kick must be the scorer of the goal.
(g) Header goal – Whether a header will be scored over the course of the match. A headed goal is a goal that is classed as coming off the player’s head or shoulder, whether it is intentional or not. Own goals are excluded.
(h) Outside box goal – Whether a goal will be scored from outside of the 18-yard box/penalty area. Own goals are excluded. Any other method of goal scored from outside of the penalty area will count, including free kicks.
(i) Own goal – Whether an own goal will be scored.
(j) Sending off – Whether a player is sent off. Only cards awarded once the player is active in the match will count. Any cards shown after the final whistle do not count. A player to be sent off is settled as a winner for any active player that receives a red card, whether that is a straight red card or because of two yellow cards. If the red card is retracted, by VAR or otherwise, then this will not count as a winning selection.
(k) Woodwork – Whether the frame of the goal is hit during active play. Instances where the ball hits the woodwork which result directly in a goal do not count as woodwork being hit.
(l) Go to extra time – Whether the match will go to extra time after the 90 minutes, in applicable matches where extra time can be played.
(m) Go to penalties – Whether the match will go to penalties/a penalty shootout, in applicable matches where penalties can be played.
(n) Team clean sheet – Whether your nominated team will keep a clean sheet. For example, 0-0, 1-0 to your team, 2-0 to your team etc, would be winning outcomes.
(o) First/last team to score – Which team will score the first or last goal. Rescinded and/or disallowed goals do not count. If no goals are scored in the match, these markets will be resulted as losers.
(p) First/last corners – Which teams will be awarded and subsequently take the first/last corner in the match. If no corners are awarded in the specified period, these markets will be resulted as losers.
(q) Most corners – Which team will take the most corners in the match. If the corner count is tied at the end of the match, this selection will be resulted as a loser.
(r) First/last cards – Which team will be awarded the last card, yellow or red, in the match. If no cards are awarded in the specified period, these markets will be resulted as losers.
(s) Most booking points/most cards – Which team will receive the most booking points or cards in the match. If no cards are awarded in a match, or the booking point/card counts are tied at the end of a match, these markets will be settled as losers.
(t) Team woodwork – Whether the frame of the goal is hit by that team during active play. A team woodwork will still count if it is the defending team hitting their own woodwork with the ball. Instances where the ball hits the woodwork which result directly in a goal do not count as woodwork being hit.
48.18.9 Which player will score first/last? – You are betting on which player will score the first/last goal within the match.
(a) Own goals do not count. For example, if you have selected a player to score the first goal in the match and the first goal was an own goal, then the bet will be settled on the next goal that is scored. In this same scenario the scorer of the first goal that is not an own goal will be settled as the first goal scorer.
(b) In relation to ‘Which player will score first’, if your player has not participated in the match at the point the first goal is scored, selections will be made void.
(c) In relation to ‘Which player will score last’, If your player has participated in the match before or during the time the last goal is scored, related selections will stand.
(d) If no goals or only own goals have been scored in a match, first and last goal scorer markets will be settled as losers, if the selected player(s) participated in the relevant periods of the match as described above.
48.18.10 How many player goals? – You are betting on whether the nominated player will score 1+/2+ or 3+ goals in the match. Own goals are excluded.
48.18.11 How will a player score? – You are betting on the method by which the nominated player will score, with the following options available (own goals are excluded for all):
(a) Header – the nominated player scores a goal that is classed as coming off the player’s head or shoulder, whether it is intentional or not.
(b) Free kick - the nominated player scores a direct free kick for their own team.
(c) Outside of the box – the nominated player scores from outside of the 18-yard box/penalty area for their own team. A free kick scored from outside of the box counts as a winning selection.
(d) Penalty – the nominated player scores a penalty for their own team. The goal must be scored directly from this penalty. A rebound from a penalty will not be classified as a goal scored by penalty.
48.18.12 Who will get carded or sent off? – You are betting on (for the carded element) whether a nominated player will receive a yellow or red card. For the sent off element, you are betting on whether a nominated player will receive a red card. Only cards awarded once the player is active in the match will count. Cards shown to players or officials who do not constitute active on-field players do not count. Any cards shown before kick-off, after the final whistle or during the half time period do not count. A player to be sent off is settled on any active player that receives a red card, whether that is a straight red card or two yellow cards and is therefore subsequently shown a red card.
48.18.13 What is the double chance? – You are betting on the match (or specified period) ending in one of the two displayed outcomes. For example, Team A/Draw would require the match (or specified period) to end with either Team A winning or a draw in order to be a winning selection.
48.18.14 Who will be ahead at half time / full time? – You are betting on the result of the match at half-time and at full-time. Both need to be correct in order for this to be a winning selection.
48.18.15 How will a team win? – You are betting on different markets relating to how a team will win, including:
(a) Winning margin – By what margin the nominated team will win by.
(b) Win to nil – Whether the nominated team wins to nil. For example, your nominated team winning 1-0, 2-0 etc would result in this being a winning selection.
(c) Win from behind – Whether the nominated team wins the match (or specified period) after having been behind by at least one goal at any point within that period.
(d) Win in extra time – Whether your nominated team wins the match in extra time. Your team must win the extra time period (2 x 15 minutes plus injury time, unless otherwise stated). If the match does not go to extra time, this market will be settled as a loser.
(e) Win on penalties – Whether your nominated team wins the match after penalties/a penalty shootout. If the match does not go to penalties, this market will be settled as a loser.
(f) Qualify – Whether your nominated team qualifies to the next round of fixtures in the specified tournament/cup/league.
49. Surfing
49.1 All bets stand regardless of the length of any delay or change of venue.
49.2 All outright markets are based on an "All-In" basis. No refunds will be given for non-starters.
49.3 For each-way betting, dead heat rules apply for surfers knocked out in the semi-final stage.
49.4 For Heat Betting, all surfers in that heat must enter the water for bets to stand.
50. Swimming
50.1 Betting on the winner of an event is offered on an "All-In" basis. No refunds will be given for non-starters or for competitors who retire or are disqualified mid-meet.
50.2 All bets will be paid on the official result as per the podium presentation. However, if a protest occurs and the official results change inside of 24 hours, then the event will be re-settled. No doping cases will be considered and as such, the result available 24 hours after the event will be deemed binding regardless of further protests or changes to the official result.
50.3 A participant that is disqualified due to an infringement (e.g. False Start) will be deemed to have taken part in the event.
51. Table Tennis
51.1 If a player withdraws or is qualified after the first set has been completed, the player progressing to the next round or who is awarded the match by the umpire will be considered the winner and all head-to-head wagers will be paid as such. If the first set has not been completed, all match bets will be void.
51.2 If a match does not run to conclusion, any markets (except for match betting) that are not unconditionally determined will be void.
51.3 For any wager on handicap or total games, the match must run to conclusion or bets will be void, except if the result of either option is already determined.
52. Tennis
52.1 A match is deemed to have started with the first serve of the match. Tennis outright bets are accepted "all in" and if a player withdraws before or during a tournament the bet stands.
52.2 If a player withdraws or is disqualified before the start of a match, then all wagers will be void.
52.3 In the event of a change to playing surface, venue or change from indoor court to outdoor and vice versa, all Wagers will stand.
52.4 If a retirement occurs before the conclusion of the first set, wagers are void except for those which results have already been unconditionally determined, including handicaps. If the first set has been completed, then the player who progresses to the next round (or wins the tournament in the case of a final) will be deemed the winner in the ‘Match Winner’ Market. All other Markets will be Void where they are not Unconditionally Determined. If the score at the time of the retirement predetermines the Result of a Market, then Wagers will be Settled accordingly.
52.5 If a game is not completed for any reason, then Wagers on the score of that game will be Void.
52.6 For any wager on handicap or total games, the match must run to conclusion or bets will be void, except if the result of either option is already determined.
52.7 Tie-breaks do not count for the ‘Next Game Score’ Market; therefore, if Wagers are taken on the Outcome of the next game and this next game is a tie-break, then Wagers will be Void.
52.8 All bets on the "Set Betting" market are void if the match does not run to completion. Except if there is no possible chance of the bet being successful. i.e. Back player X to win 2-0 and already lost first set prior to retiring.
52.9 1st Set Score and 1st Set Winner bets are finalised upon completion of the first set regardless if the remainder of the match runs to completion.
52.10 For the avoidance of doubt, it is possible for a player to lose the match but cover a minus handicap. i.e. Player A is -1.5 – if they lose the match 6-7, 6-0, 6-7 they will still cover the minus handicap.
52.11 If a game is completed by the awarding of a penalty point by the umpire, the game shall be deemed to be complete. However, if a game is completed by the awarding of a penalty game by the umpire, Wagers on that game shall be Void.
52.12 In some competitions, an extended tiebreak (‘Match Tiebreak’ – sometimes referred to as a ‘Super Tiebreak or Champions Tiebreak’) is played in place of a final deciding set. For Settlement purposes, this ‘Match Tiebreak’ will be considered as one set (for set-related Markets) and one game (for game-related Markets).
52.13 For tennis matches using the ‘Match Tiebreak’ (in place of a final set), in the event the next game turns out to be a ‘Match Tiebreak’, Wagers on the following Markets will all be Settled as Void: (a) Next Game Winner; (b) Next Game Score; (c) Next Game Points; and (d) Next Game to go to Deuce.
52.14 If a retirement occurs before the completion of the 2nd set in a best of 3 set match, or before the completion of the 4th set in a best of 5 set match, bets on the "Number of Sets" market are void. If a retirement occurs after the completion of the 2nd set in a best of 3 set match, the "Number of Sets" market will be resulted as a 3-set match. If a retirement occurs after the completion of the 4th set in a best of 5 set match, the "Number of Sets" market will be resulted as a 5-set match.